Charmaine Moraes

Sales and Hospitality Leadership Experience
Results-driven sales leader with 17+ years of experience driving revenue growth in the hospitality industry.

Key Roles
*Director of Sales, Crosscraft Event Management (June 2024 - Current)*
- Cultivate strong client relationships and identify new business opportunities
- Lead contract negotiations and manage key accounts
- Oversee vendor relationships and coordinate with cross-functional teams

*Associate Director of Sales, The St Regis Goa Resort (March 2023 - January 2024)*
- Managed Destination Weddings, Inbound Leisure & Incentive Groups segments
- Analyzed market trends and implemented sales strategies to achieve revenue goals

*Associate Director of Sales, Planet Hollywood Beach Resort, Goa (December 2014 - February 2023)*
- Key member of the pre-opening team, launching the resort during the off-season
- Designed and executed sales and promotional plans, driving business growth

*Senior Sales Manager, Ramada Caravela Beach Resort, Varca Goa (February 2014 - November 2014)*
- Managed unit sales and collaborated with cluster offices to coordinate sales efforts
- Drove business growth by identifying and closing sales opportunities

*Sales Manager, Goa Marriott Resort & Spa, Panjim Goa (August 2007 - August 2012)*
- Proactive selling to generate new business in Corporate, MICE, Charter, and Travel Agent segments
- Managed key accounts and identified new emerging source markets

*Early Career*
*Consultant, EMMAYHR Services Limited, A Randstad Company (January 2004 - July 2007)*
- Managed end-to-end recruitment process for executive-level positions
- Developed strong client relationships and trained new hires

*Senior Associate, First Advantage Quest Research (June 2003 - December 2003)*
- Managed clients across Asia Pacific and Australia regions, providing background checks and verification services

St. Xavier’s College, Mapusa Goa (2003)
Bachelor of Arts (Psychology)