Clemant cruse

Work Experience
Flipkart, Bangalore
Senior Executive – Ads | Mar 2024 – Present
1 Managed 450+ advertising accounts across India and overseas, ensuring timely collections and 
campaign execution.
2 Partnered with brands and agencies to drive smoother operations and strengthen business 
relationships.
3 Provided monthly performance reports to brands, enabling data-driven decisions for ad growth.
4 Conducted nationwide brand visits, improving client trust and accelerating payment clearances.
5 Suggested and implemented process improvements that enhanced efficiency in revenue 
recovery and campaign execution.
6 Coordinated with cross-functional teams to maintain operational excellence in advertising 
services.
Ad Operations
7 Executed and monitored advertising campaigns across multiple platforms, ensuring timely 
delivery and performance tracking.
8 Shared Release Orders (ROs) with brands and agencies, maintaining clear communication and 
documentation for campaign execution.
9 Created and managed leads in Voiro, aligning with media plans and ensuring accurate setup of 
line items for specific inventories.
10 Coordinated with the creative team to follow up on ad posters and assets, ensuring readiness 
before campaign launch.
11 Ensured compliance with billing and invoicing processes, minimizing discrepancies and 
supporting finance teams with accurate documentation.
12 Collaborated with cross-functional teams to resolve campaign-related issues and streamline 
operations.
13 Maintained campaign calendars and tracked performance metrics to support optimization and 
reporting.
14 Supported wallet funding and budget allocation processes, ensuring readiness for high-traffic 
periods and brand spending requirements.
BYJU’S, Bangalore
Senior Associate – Inbound Collection | Feb 2022 – Mar 2024
1 Led a PAN India post-sales operations team, driving customer engagement and maximizing 
revenue growth.
2 Designed and executed conversion campaigns (calls, emails) that significantly improved 
customer onboarding and retention.
3 Enhanced borrower experiences by resolving escalations and providing end-to-end support in 
the loan process.
4 Collaborated with QA, Training, and Analytics teams to improve performance outcomes.
5 Mentored team members, fostering a growth and learning culture

Result-oriented professional with experience in client relationship management, revenue growth, 
and operations optimization across leading organizations like Flipkart and Byju’s. Skilled in driving 
business growth, payments recovery, market engagement, and brand management. Strong ability 
to build partnerships, optimize processes, and execute campaigns to achieve sustainable business 
growth.

I have completed my final year B.com from sree cauvery Management college from bangalore north university