Deepak Singh

TECHNICAL SKILLS

• ITSM Platform: ServiceNow.
• Project Management tools:Jira, Jira Align, AHA
• Project Management Domain: Stakeholder Management, Product Road Mapping
• Requirement Gathering: Confluence, Excel
• Agile methodologies: Scrum, Kanban, Scrumban
• Computer Language: Python, Java, HTML, Unix Shell Scripting.
• Computer Library: Numpy, Scikit-Learn, Pandas, Matplotlib.
• Data Governance: Collibra
• Data Discovery: Alation
• Software: Snowflake, Oracle SQL Developer, Datadog, Power BI, Tableau, Nifi.
• Monitoring: Catchpoint, HP Sitescope, CA Performance Manager, HP NNMI.
• Orchestration: HPOO

  Role - Agile Delivery Lead/Scrum Lead III

• Facilitating Scrum for 4 teams with focus on leading teams through continuous improvement.
• Partner with, coaches and support Technical Product Manager in managing the backlog to ensure it is properly prioritized and appropriately sized.
• Expertise in Requirement Elicitation and Stakeholder Management.
• Facilitate process mapping, feature mapping, gap analysis, data flow to help assess business implications of feature, tool, or platform.
• Understand the Product Roadmap and use knowledge of future features to improve current stories and tests. Break features into stories, ensure capacity for enablers and defects and contribute to product roadmap.
• Facilitates all Scrum ceremonies (backlog refinement, planning meetings, daily stand-ups, retrospectives, demos). Attend regular scrum of scrums, to understand the team's progress and issues, and to flag up to the team, where necessary, any important external issues of which they need to be aware.
• Align with ART (Agile Release Train) on Agile team participation with release dates and content.
• Working as Proxy Product owner, Coordinate content dependencies with other Product teams, define acceptance criteria, DOD, DOR. Ensures deliverables and milestones are clear - track their progress towards feature completion and adjust the team backlog accordingly using the portfolio board on AHA.
• Establishes, track, and communicates agile metric by creating dashboard with team velocity, Sprint stability, Say:Do ratio and sprint progress/burn down chart.
• Helps prepare the team for and facilitates squad level PI planning activities by running overview session, dependency trackers and making sure pre-PI checks are done.
• Started the Agile COP to interacts with Scrum Masters to increase the effectiveness of the application of Scrum in the organization and cross-squad/cross-functional collaboration.
• Assist with the cost estimation / sizing exercise for both near term and future.
• Assist in team development through holding teams accountable for their commitments, removing roadblocks to their work.
• Conducted Agile training for 6 APLA Squads .
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.

 PROFESSIONAL EXPERIENCE                                                                      

  NIKE                                                                                                                          Bengaluru, KA

Agile Delivery Lead/Scrum Lead III                                                                                       April 2022 – current

  Project: Inventory/OM/Fulfilment/Connected MarketPlace (APLA region)

  Role - Agile Delivery Lead/Scrum Lead III

• Facilitating Scrum for 4 teams with focus on leading teams through continuous improvement.
• Partner with, coaches and support Technical Product Manager in managing the backlog to ensure it is properly prioritized and appropriately sized.
• Expertise in Requirement Elicitation and Stakeholder Management.
• Facilitate process mapping, feature mapping, gap analysis, data flow to help assess business implications of feature, tool, or platform.
• Understand the Product Roadmap and use knowledge of future features to improve current stories and tests. Break features into stories, ensure capacity for enablers and defects and contribute to product roadmap.
• Facilitates all Scrum ceremonies (backlog refinement, planning meetings, daily stand-ups, retrospectives, demos). Attend regular scrum of scrums, to understand the team's progress and issues, and to flag up to the team, where necessary, any important external issues of which they need to be aware.
• Align with ART (Agile Release Train) on Agile team participation with release dates and content.
• Working as Proxy Product owner, Coordinate content dependencies with other Product teams, define acceptance criteria, DOD, DOR. Ensures deliverables and milestones are clear - track their progress towards feature completion and adjust the team backlog accordingly using the portfolio board on AHA.
• Establishes, track, and communicates agile metric by creating dashboard with team velocity, Sprint stability, Say:Do ratio and sprint progress/burn down chart.
• Helps prepare the team for and facilitates squad level PI planning activities by running overview session, dependency trackers and making sure pre-PI checks are done.
• Started the Agile COP to interacts with Scrum Masters to increase the effectiveness of the application of Scrum in the organization and cross-squad/cross-functional collaboration.
• Assist with the cost estimation / sizing exercise for both near term and future.
• Assist in team development through holding teams accountable for their commitments, removing roadblocks to their work.
• Conducted Agile training for 6 APLA Squads .
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.

  Fidelity Investments                                                                                                 Bengaluru, KA

Software Engineer                                                                                                                  July 2017 – March 2022

  Project: Xtrac Advanced Process Solution Datalake / Real User Monitoring (Catchpoint)

Role - Scrum Master

• Ensuring that the Scrum Team adheres to Scrum theory, practices, and rules.
• Leading and coaching the organization in its Scrum adoption. I have been Scrum Master for Multiple Squads.
• Facilitating agile ceremonies like Backlog Grooming, Sprint Planning, Daily standup, Retrospectives for the sprints.
• Guiding the team on how to use Scrum practices and values to delight customers.
• Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
• Work with the Scrum Team and the Product Owner to negotiate the minimum viable product for delivery.
• Keep the teams focused on their sprint goals while staying connected to their releases, product lines and the company’s goals.

  Role – Data Engineer 

• Understanding the Business requirement from the stakeholders and working with data analysts for the Data Design as Data Engineer.
• Worked on creating the business glossary for the Personal Investing and Workplace Investing regarding the Datalake.
• Writing the stored procedure for loading data into the prepared zone of the Datalake in snowflake using python as the language of choice for ETL. Worked on the KPI analytics and views.
• Created the data quality dashboard on Power BI by writing the complex SQL queries calculating the metrics and dimension. Created the dashboard in Datadog for infra and application monitoring of Datalake.
• Created the dashboard for the Rum metric of Tier 1 Applications in fidelity, to monitor the traffic. Created the data pipeline to flow Rum metric to Kibana.

Project: Tools and Automation Production Services

Role – Automation Engineer 

• Work with customers to understand their monitoring requirements and provide customized monitoring solutions.
• Providing production support teams with troubleshooting /analysis for any monitoring related issues. Build scripts to automate manual tasks using python/Ansible which can ease out day to day manual tasks.
• Documenting business and technical requirements for the developers and test cases and their results.

SRM University                                                                                                        Chennai, TN

BTech in Computer Science and Engineering – 9.64 CGPA                                          July 2013 – May 2017