beBee background
Professionals
>
Gandhinagar
Dhanraj Sinh Vaghela

Dhanraj Sinh Vaghela

Sr QA

Customer Service / Support

Gandhinagar, Gandhinagar

Social

About Dhanraj Sinh Vaghela:

•Compliance monitoring for several key aspects like hygiene and processes adherence •Driving innovation and optimising to promote efficiency by finding different approach •Escalation management from client as well BO side with RCA and initiative to stop such escalation from repeating proactively •Direct site wise calibrations for different LOBs •Aid team members to optimises work flow to achieve goals •Monitoring different LOBs (Prepaid/Postpaid/Pre2Post) which includes IBCC,OBCC and sales •Agent engagement by  developing training & development methodologies, monitoring their KPIs, acknowledging them for their achievements and coaching them the organisational objective in order to deliver a consistent performance.

Experience

Sr. Quality Analyst Tech Mahindra Gandhinagar (17 Dec’21 - Till date) Quality Analyst  Tech Mahindra Gandhinagar (16 Jun’21 - 16 Dec’21) 

Education

Currently pursuing degree in law at Siddharth law collage Gandhinagar Gujarat Completed my bachelors in  Arts with English major from Gujarat university College sector-15 Gandhinagar Completed 12th from CBSE board.

Professionals in the same Customer Service / Support sector as Dhanraj Sinh Vaghela

Professionals from different sectors near Gandhinagar, Gandhinagar

Other users who are called Dhanraj Sinh

Jobs near Gandhinagar, Gandhinagar

  • Work in company

    QA Lead

    Magneto IT Solutions

    We are Magneto IT Solutions looking for a Sr Quality Analyst for the Ahmedabad location. · ...

    Ahmedabad, Gujarat

    5 days ago

  • Work in company

    Sr. Associate – QA

    DRC Systems India

    Bachelor of Technology or Bachelor of Engineering, Bachelor of Computer Applications prior to Master of Computer Applications. QA professional with strong expertise in manual & test automation and end-to-end testing for web applications. · ...

    Gandhinagar, Gujarat

    1 month ago

  • Work in company

    Sr Surveyor

    Bureau Veritas Group

    Inspections /Site Supervision into QAQC civil works at Adani Ports Mundra · Conducting on-site training for juniors, Mentoring · Preparing progress report, field inspection report, NCs, etc based on client's requirement. · ...

    Ahmedabad, Gujarat

    1 month ago

See jobs in Gandhinagar, Gandhinagar