beBee background
Professionals
>
Gandhinagar
Dhanraj Sinh Vaghela

Dhanraj Sinh Vaghela

Sr QA

Customer Service / Support

Gandhinagar, Gandhinagar

Social

About Dhanraj Sinh Vaghela:

•Compliance monitoring for several key aspects like hygiene and processes adherence •Driving innovation and optimising to promote efficiency by finding different approach •Escalation management from client as well BO side with RCA and initiative to stop such escalation from repeating proactively •Direct site wise calibrations for different LOBs •Aid team members to optimises work flow to achieve goals •Monitoring different LOBs (Prepaid/Postpaid/Pre2Post) which includes IBCC,OBCC and sales •Agent engagement by  developing training & development methodologies, monitoring their KPIs, acknowledging them for their achievements and coaching them the organisational objective in order to deliver a consistent performance.

Experience

Sr. Quality Analyst Tech Mahindra Gandhinagar (17 Dec’21 - Till date) Quality Analyst  Tech Mahindra Gandhinagar (16 Jun’21 - 16 Dec’21) 

Education

Currently pursuing degree in law at Siddharth law collage Gandhinagar Gujarat Completed my bachelors in  Arts with English major from Gujarat university College sector-15 Gandhinagar Completed 12th from CBSE board.

Professionals in the same Customer Service / Support sector as Dhanraj Sinh Vaghela

Professionals from different sectors near Gandhinagar, Gandhinagar

Other users who are called Dhanraj Sinh

Jobs near Gandhinagar, Gandhinagar

  • Work in company

    Functional QA

    QAble

    Job Title: · Functional QA Tester – Game Testing (Night Shift / US Shift) · Experience: · 1–2 Years · Budget: · 20k to 27K · Job Summary: · We are looking for a detail-oriented Functional QA Tester with hands-on experience in · game testing · (web/mobile). The candidate must be c ...

    Ahmedabad, Gujarat

    6 days ago

  • Work in company

    QA Intern

    Tibicle

    We are looking for a passionate and detail-oriented QA Intern to join our team and assist in testing software applications. · Assist in manual testing of web/mobile applications · Create and execute test cases · Identify and report bugs · Support regression and functional testi ...

    Ahmedabad, Gujarat

    1 week ago

  • Work in company

    Senior QA Automation

    Valorx

    We are hiring a Senior QA Automation to help us build something incredible and join the fun of creating a best-in-class cloud product. · Design, create and implement an automation framework from scratch. · ...

    Ahmedabad

    1 month ago

See jobs in Gandhinagar, Gandhinagar