Diksha Kolhapure

I am an experienced Patient Caller with over 3.5 years of expertise in US medical billing. Skilled in patient communication, insurance verification, balance collection, and denial handling. I am confident in handling both inbound and outbound patient calls, ensuring accurate billing and customer satisfaction. I am now seeking a full-time opportunity in Hyderabad to grow professionally in the healthcare revenue cycle field.

I have 3.5 years of experience working as a Patient Caller in the US medical billing process. I handled patient communication regarding insurance coverage, billing issues, outstanding balances, and appointment confirmations. My responsibilities included inbound and outbound calling, explaining EOBs (Explanation of Benefits), and coordinating with insurance companies and internal billing teams. I am skilled in denial follow-up, payment follow-up, and using medical billing software.

have completed my Post graduation in MCM. I also I have hands-on training and work experience in the US healthcare revenue cycle, including medical billing and patient interaction processes.