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Divya Yadav

Divya Yadav

Customer Support Executive

Customer Service / Support

Delhi, Delhi

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About Divya Yadav:

Dedicated and customer-focused professional with 1 year of experience in sales and customer support. Proven ability to provide excellent service, resolve. customer inquiries, and drive sales in a fast-paced environment. Seeking a challenging role at Axis Credit Card to contribute to its customer support and service excellence.

Experience

Delivered exceptional customer service, addressing inquiries, complaints, and service requests effectively.
Assisted customers in understanding banking products and services, including account options, loon products, and digital banking solutions.
Achieved monthly sales targets by promoting financial products, including savings accounts, credit cards, and insurance policies.
Collaborated with internal teams to resolve customer issues promptly, ensuring high customer satisfaction and loyalty.
Maintained accurate records of customer interactions and transactions in compliance with company policies and standards.

Education

SOL-B.A ENGLISH HONOURS (GRADUATION)
10th 12th CBSE DELHI

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