Ediga Laxmikanth Goud

3x certified salesforce.com professional, with over 12 Months of experience in developing and optimizing Salesforce solutions to streamline business processes. Proven ability in designing and implementing robust triggers, flows, and classes to enhance system functionality. Adept at configuring and customizing objects, implementing data validation through workflows, and leveraging declarative tools for efficient solutions. Proficient in SOQL and SOSL for data manipulation and retrieval. Experienced in building Lightning Web Components (LWC) for modern and responsive user interfaces. Demonstrated skill in creating insightful reports and dashboards to drive data-informed decision-making.

During my tenure at Inventech Info Solutions (Jan 2023 – Mar 2024) in Hyderabad, India, I worked as a Salesforce Developer, leading the development of a comprehensive support service system for BizGaze. I engineered an end-to-end solution, including an intuitive user interface, intricate case handling logic, and automated billing based on product warranty. My work involved integrating email templates, queues, and advanced Salesforce automations to streamline case assignment and resolution. I hold Salesforce certifications as an Associate, Administrator, and Platform Developer I, and have been recognized as a Trailhead Double Star Ranger. My key responsibilities included developing user interfaces, automating case resolution, implementing complex case handling logic, designing automated billing systems, establishing case assignment queues, integrating standardized email templates, conducting thorough testing, and providing detailed documentation.

I hold a Master of Computer Application degree, which I obtained in October 2022 from Manpower Development College, Osmania University.