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Fathima Bi

Fathima Bi

Service desk Engineer

Customer Service / Support

Mysore, Mysuru

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About Fathima Bi:

Completed D.Ed. (Diploma in Education) from FTTI College Karnataka Board in year 2006 with 83%. Looking forward for a challenging opportunity in a supportive environment for demonstrating my abilities and Capabilities. Overall 9 Years hands on Experience. 

Experience

CompanyRoleDurationExperience
Glowtouch pvt ltdSenior Service desk engineerAugust 2022 - till now6 months
Sixsigma Soft solutions(TCS)IT Service Desk – Voice SupportMarch 2022 - July 20225 months
Kafeel Cyber net SolutionService Desk EngineerJan 2020 - Oct 202122 months
Unique SolutionsService Desk EngineerMay 2016 - April 201936 months
Wipro InfoTechCall coordinator – Voice SupportDec 2010 - March 201328 months
Hinduja Global solutionsCustomer Service Associate – Voice SupportOct 2007 - Sep 201032 months

Education

  • Passed Diploma in Education from  June-2003 to 2005 + 6 months Internship from FTTI College (Karnataka Board). (83%)
  • Passed 10+2 (PUC) in June-2001 to March-2003 from Govt Girls PU College. (66%)
  • Passed SSLC (10th) in OCT-2000 from Farooqia School. (56%)

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