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Geethanjali Prabhu

Geethanjali Prabhu

Customer sucess manager
Chennai, Chennai district

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About Geethanjali Prabhu:

Hi,

My name is Geethanjali. I’m currently looking for a position as a Customer Success Manager. I have experience in assisting customers with their inquiries and solving any issues that they may be facing with using the product. My previous positions have given me the ability to work well under pressure and to prioritize tasks based on the needs of the company or customer at hand. Your company seems like an excellent opportunity for someone who wants to work in customer support but also wants opportunities for growth within the organization. Thank you for your time, I hope you will consider my resume further .

Sincerely,

Geethanjali 

Experience

•Debug and troubleshoot the issue and provide solution.
•Provide pre-sales support by understanding customer requirements
and proposing suitable solution after discuss with development
team.
•Address technical challenges.
•Provide solutions to clients in  customer meetings, addressing their
questions and concern.
•Closely work with devolpment team to identify the root cause of the
frequent issue and provide a permanent fix for the concern.
•Collaborate with sales teams in preparing and responding to
requests for information (RFI), requests for proposal (RFP).
•Address technical challenges.
•Worked with stakeholders to gather the requirements and
provide best solution as per business needs.
• Prepare and present the presentation for Monthly update.
•Time management - plan and work on the ticket according to the
sprint.

Education

M.sc computer science and engineering 

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