GOPAL ADHIKARI

9 years of experience as a Sales Executive. Results-driven achiever and effective team leader with exceptional interpersonal skills. Highly flexible and adaptable performer; adept at multi-tasking and thriving in a fast-paced environment while coordinating numerous time-sensitive projects. Able to work on own initiative and as well as a part of a team

1. Providing customers with services catered to each customer while recommending solutions and products based on customers specific needs in a retail center environment.
2. Reviewing personal goals and sales performance with retail sales associates.
3. Processing all methods of payments while enforcing and adhering to the cash policy.
4. Responding to service, billing and sales related issues efficiently an effectively.
5. Responsible for following up on customer issues with resolutions in a timely manner.
6. Coach and motivate the team to exceed sales goals, retain customers, education team about new marketing campaigns and materials, enforce corporate policy and procedure compliance.
7. Train new hires and facilitate for schedule teams training and development classes to ensure that the company, employees, and customers performance goals are obtainable.
8. Supervising a team of 5 working within the areas of customer service, cash handling, inventory, sales and data entry (generating work orders).
9. Prepare and reconcile all payments and reports. Verify Loomis pickup an deliveries.
10. Check security equipment to ensure the safety of employees and customers.
11. Managing schedule and enforce attendance adherence according to corporate policy.

HIGHER SECONDARY

intermidiate pass [ 1 Feb 2007 – 30 Dec 2009 ]

Address: lamjung nepal lamjung, 066 lamjung (Nepal