Gunasheelan S
Technology / Internet
Services offered
Supported infrastructure implementation, troubleshooting virtual machines, storage, networking, and database updates.
- Maintained a 24/7 production environment across multiple data centres.
- Resolved customer tickets and escalated issues as necessary, ensuring prompt issue resolution.
- Reported application operational status to key stakeholders, gathering and prioritising information for effective communication with upper management.
- Performed regular system inspections to ensure optimal performance.
Experience
- Supported infrastructure implementation, troubleshooting virtual machines, storage, networking, and database updates.
- Maintained a 24/7 production environment across multiple data centres.
- Resolved customer tickets and escalated issues as necessary, ensuring prompt issue resolution.
- Reported application operational status to key stakeholders, gathering and prioritising information for effective communication with upper management.
- Performed regular system inspections to ensure optimal performance.
Education
- Supported infrastructure implementation, troubleshooting virtual machines, storage, networking, and database updates.
- Maintained a 24/7 production environment across multiple data centres.
- Resolved customer tickets and escalated issues as necessary, ensuring prompt issue resolution.
- Reported application operational status to key stakeholders, gathering and prioritising information for effective communication with upper management.
- Performed regular system inspections to ensure optimal performance.
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