Hardesh Kumar Sharma

PMP, PRINCE2, and MCSA Certified Project Manager with 14.5 years of extensive experience, including over a decade in IT. Renowned for expertise in automation design, ITIL practices, agile methodologies, workload management, and cloud operations. Demonstrated success in leading cross-functional teams, engaging stakeholders, and delivering projects on time and within budget. Adept at strategic planning, implementing best practices, and managing complex projects to enhance operational efficiency and streamline processes. Proven ability to drive organizational excellence, foster a culture of continuous improvement, and achieve high-quality outcomes that exceed business objectives.

Capgemini Technology Services India Limited| Project Manager   Aug’22 – Current

• Directed project planning, scoping, and scheduling.
• Managed resource allocation, budgets, quality checks, and project milestones.
• Facilitated daily scrums, sprint planning, and fostered team motivation.
• Spearheaded risk management, client communication, and periodic project updates.

Key Projects 

• HK AMS ODS Migration (Core IT to MPI)
• MTC Migration for PAS, PES, HBUL, and DDS
• RDC SAN Refresh
• HK, RDC, and Indonesia NAS Refresh
• Infrastructure Migration to Private Cloud
• Managed Multiple DR Drills for LDC and RDC
• Managed Critical Application Migration for Refactors, Re-Platforms, and Re-hosting

Kyndryl Solutions India Pvt. Ltd.| Project Manager             Sep’21 – Jul’22

• Delivered multiple projects for European clients, maintaining budgetary and time constraints.
• Managed project timelines, agile practices, client engagements, and risk assessments.
• Facilitated workshops, agile planning, risk management, and client engagement while monitoring team progress.

Key Projects

• E2E Managed Cloud Services Using IBM Cloud Orchestration Engine (Delivered 7000+ Servers for MATCH, WOPR & IPNL Programs)

IBM India Pvt. Ltd.| Project Manager/Infrastructure Architect   Jul’16 – Aug’21

• Validated project scopes and led technical workshops.
• Oversaw team progress, applied agile methodologies, and tracked project milestones.
• Coached teams on scrum practices, ensuring project alignment with client needs.
• Implemented solutions and managed resource planning.
• Led automation initiatives, ensuring efficient project closures.
• Conducted ITIL-based CMS operations and capacity management.

Key Projects

• E2E Managed Cloud Services Using IBM Cloud Orchestration Engine (Delivered 7000+ Servers for MATCH, WOPR & IPNL Programs)

ANR Software Pvt. Ltd., Noida | Test Manager                      Jan’11 – Jun’16

• Managed end-to-end testing life cycles, facilitated client meetings, and coordinated teams.
• Led upgrades and development efforts for various applications.
• Engaged with clients to gather and understand business requirements.
• Conducted feasibility studies and coordinated with cross-functional teams to ensure timely project completion.
• Conducted testing (black box, regression), created test plans, and managed bug reporting.

Key Projects 

• Developed and delivered a comprehensive ERP solution, e-Restaurant, tailored for the hospitality industry. This end-to-end platform, built from the ground up, included modules for eHR, eLabor, Timekeeping, and Food. The system was successfully implemented to serve high-profile clients, including McDonald's, Famous Dave's, Chipotle, and Taco Bell, ensuring seamless operations and enhanced efficiency across their establishments

Jaipur Engineering College & Research Centre, Jaipur                    2007 – 2010

Bachelor of Technology: Information Technology 

Birla Technical Training Institute, Pilani                              2003 – 2007

Engineering Diploma: Information Technology