Harmeet Kaur
Customer Service / Support
Services provided
What excites me about talking to clients over a call and supporting them is the opportunity to make a direct and positive impact on their experience. Engaging with clients allows me to understand their needs and concerns firsthand, enabling me to provide tailored solutions that address their specific issues. I enjoy building rapport and trust, as it not only helps in resolving current problems but also fosters long-term relationships. Additionally, every call is a chance to learn something new, whether it's about the client's business, their challenges, or innovative ways to improve our services. Ultimately, the satisfaction of helping clients and contributing to their success is what drives my passion for client support.
Experience
- Strategically promoting brandsamongst corporate user base as a SaaS basedplatform
- Prepared Marketing campaigns for different brandsand assisted them in acquiring new users from 1000+ corporates via the Advantage Club portal alongside aiding them in product requirement analysis and proposal development
- Conducted comprehensive marketresearch and analysisfor over 10 globalbrands
- Identified digital marketingtrends
Onboard new clients at our portaland have to retain to our existing clients
Education
Post Graduation Diploma in Marketing
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