Hemant Lakhera

A seasoned professional with over 14 years of experience in various management roles, I am seeking senior managerial positions in a reputable organization. My expertise spans program and operations management, stakeholder and people management, operational excellence, and customer experience.

Currently, I am engaged with Microsoft (contract), overseeing global escalations,
program management, and operational excellence projects, while also publishing
performance reports for Microsoft's delivery partners.

My previous roles include managing B2B programs and operations across India for Mfine, overseeing planning and productivity for 10+ fulfillment centers at Blinkit, and handling diverse operations at Amazon for nearly nine years. I also served as an ASM at Vishal Mega Mart for over two years.

I hold a Project Management certification from the esteemed Indian Institute of Management (IIM), Indore. This further strengthens my qualifications in the field.

A seasoned professional with over 14 years of experience in various management roles, I am seeking senior managerial positions in a reputable organization. My expertise spans program and operations management, stakeholder and people management, operational excellence, and customer experience.

Certificate in Project Management from IIM Indore. 7th batch, 2024. 

2 years, Full time regular PGDM-Business Management from FMS-IRM, Jaipur, 2010 batch.