Himani Porwal

Experienced Salesforce Functional Consultant with 6+ years of overall experience. Proficient in leading requirements gathering workshops, collaborating with team members, and maintaining technical authority. Adept in preparing business artifacts like BRD/FSD, training manuals, status reports, and act as a liaison between the business and development teams to ensure product alignment with original requirements. Excellent communication and presentation skills with inherent business acumen and logical reasoning abilities

❖ Proficient in Requirement Planning, Elicitation, Gathering and Monitoring. 

❖ Led Salesforce implementations for multiple clients 

❖ Effectively managed business stakeholders, project teams, project communications and issue resolution. 

❖ Provide guidance, gap analysis to the business and sharing best practices across the industry. 

❖ Collaborate with the internal team members to present solutions 

❖ Hands on experience working on the Reporting tools 

❖ Assist and guide customer for UAT/Smoke testing process 

❖ Provide Go-Live support including the Hypercare for implementations 

❖ Coordinate with Product Manager in high level Project plans and delivery decisions 

❖ Identifying new business opportunities and assist in pre-sales support activities. 

❖ Possess good interpersonal and communication skills to audiences of various levels in the organization (e.g., executive management, technologists and individual contributors). 

❖ Frequently engaged in presentations for business, senior management and project teams. 

❖ Proficient in critical assessment and detailed analysis of requirements. 

❖ Proficient in documentation, scrum practices, sprint ceremonies and reporting. 

❖ Proficient in translating business needs into Business Requirement Document (BRD), Software Requirement Specifications (SRS), Process Flow, Product Backlog, Epics, User Stories, Acceptance Criteria and Wireframes. 

❖ Hands on experience in Salesforce CRM, Salesforce Sales Cloud, Veeva CRM 

❖ Well versed with Agile methodology, JIRA and Confluence tool 

Master of Business Administration