Iqbal Ismail

A confident and reliable Apple Technical support engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer-based information systems, as well as having an eye for detail and able to multi-task under pressure. An excellent communicator can relate well with people at all levels and has the flexibility of working well as part of a team and on my own.
Now looking to further an already successful career by working for an ambitious and expanding company.

I’m a Technical Pre-Sales & Apple Device Management Specialist with expertise in Jamf Pro, Kandji, Scalefusion,Hexnode,VMware Workspace ONE, and 42Gears SureMDM. I help organizations streamline their Apple ecosystem deployment, strengthen device compliance & security and deliver seamless user experiences.

Skilled in Apple Business Manager (DEP/VPP), Automated Device Enrollment, Jamf Protect, Jamf Connect, Conditional Access, SSO, and configuration profiling for macOS and iPadOS, I bridge the gap between technical solutions and business needs.

I work closely with sales teams and clients to deliver compelling software demonstrations, resolve complex technical issues and implement scalable,secure MDM solutions. My goal is to ensure every deployment not only works — but works better than expected.

Specialties: Apple Device Management, Device Compliance,Security Policy Enforcement, Patch Management,Pre-Sales Support,Identity & Access Management,Root Cause Analysis, Client Engagement.

SSC- Dawn Academy, Panchgani
HSC- Pune College