Jagannathsreenivasan Nadar

Mumbai, Maharashtra

About Jagannathsreenivasan Nadar:

Over 3 years of experience on Lync/Skype 2010/2013/2016
Installing and troubleshooting installation Lync 2010 /2013 server, Skype for business 2015.
Setup issues with the Edge, Front end, Mediation roles and SQL
Unified Communications integration Skype Online & Teams.
Troubleshooting internal and external desktop Sign-in issues.
Troubleshooting Audio- Video, desktop sharing call issues.
Troubleshooting Federation issues.
Ready to Self-learn new technologies and willing to move to the greater levels of responsibility.
Federation issues- providing the Capgemini details and communicating further.
Migration from O365 to on premise and Vice-versa.
Migrating user from one pool to all
Login issues- deleting the SIP folders or ask local team to verify / reinstall client. Delete the registry or manual configuration.
Testing the Skype/Lync dial in numbers which are not functioning and taking follow up with the concerned team/Vendor.
Screen Sharing issues.
Applying policy to the user.
Skype EV issues. Assigning EV DID numbers, Voice policy and Dial plan. Assigning DID number.
Daily health check of servers.
Installing Skype for business components in the new servers.
Adding new servers in the topology.
Call Quality issues.
Ensuring SLA and Group Policies
RCA for critical issue impacted business functioning

Over 3 years of experience on Lync/Skype 2010/2013/2016
Installing and troubleshooting installation Lync 2010 /2013 server, Skype for business 2015.
Setup issues with the Edge, Front end, Mediation roles and SQL
Unified Communications integration Skype Online & Teams.
Troubleshooting internal and external desktop Sign-in issues.
Troubleshooting Audio- Video, desktop sharing call issues.
Troubleshooting Federation issues.
Ready to Self-learn new technologies and willing to move to the greater levels of responsibility.
Federation issues- providing the Capgemini details and communicating further.
Migration from O365 to on premise and Vice-versa.
Migrating user from one pool to all
Login issues- deleting the SIP folders or ask local team to verify / reinstall client. Delete the registry or manual configuration.
Testing the Skype/Lync dial in numbers which are not functioning and taking follow up with the concerned team/Vendor.
Screen Sharing issues.
Applying policy to the user.
- Skype EV issues. Assigning EV DID numbers, Voice policy and Dial plan. Assigning DID number.
Daily health check of servers.
Installing Skype for business components in the new servers.
Adding new servers in the topology.
Call Quality issues.
Ensuring SLA and Group Policies
RCA for critical issue impacted business functioning