Jagannathsreenivasan Nadar

• Over 3 years of experience on Lync/Skype 2010/2013/2016 
• Installing and troubleshooting installation Lync 2010 /2013 server, Skype for business 2015.
• Setup issues with the Edge, Front end, Mediation roles and SQL 
• Unified Communications integration Skype Online & Teams.
• Troubleshooting internal and external desktop Sign-in issues.
• Troubleshooting Audio- Video, desktop sharing call issues.
• Troubleshooting Federation issues.
• Ready to Self-learn new technologies and willing to move to the greater levels of responsibility.
• Federation issues- providing the Capgemini details and communicating further.
• Migration from O365 to on premise and Vice-versa.
• Migrating user from one pool to all
• Login issues- deleting the SIP folders or ask local team to verify / reinstall client. Delete the registry or manual configuration.
• Testing the Skype/Lync dial in numbers which are not functioning and taking follow up with the concerned team/Vendor.
• Screen Sharing issues.
• Applying policy to the user.
• Skype EV issues. Assigning EV DID numbers, Voice policy and Dial plan. Assigning DID number.
• Daily health check of servers.
• Installing Skype for business components in the new servers.
• Adding new servers in the topology.
• Call Quality issues.
• Ensuring SLA and Group Policies
• RCA for critical issue impacted business functioning

• Over 3 years of experience on Lync/Skype 2010/2013/2016 
• Installing and troubleshooting installation Lync 2010 /2013 server, Skype for business 2015.
• Setup issues with the Edge, Front end, Mediation roles and SQL 
• Unified Communications integration Skype Online & Teams.
• Troubleshooting internal and external desktop Sign-in issues.
• Troubleshooting Audio- Video, desktop sharing call issues.
• Troubleshooting Federation issues.
• Ready to Self-learn new technologies and willing to move to the greater levels of responsibility.
• Federation issues- providing the Capgemini details and communicating further.
• Migration from O365 to on premise and Vice-versa.
• Migrating user from one pool to all
• Login issues- deleting the SIP folders or ask local team to verify / reinstall client. Delete the registry or manual configuration.
• Testing the Skype/Lync dial in numbers which are not functioning and taking follow up with the concerned team/Vendor.
• Screen Sharing issues.
• Applying policy to the user.
  • Skype EV issues. Assigning EV DID numbers, Voice policy and Dial plan. Assigning DID number.
• Daily health check of servers.
• Installing Skype for business components in the new servers.
• Adding new servers in the topology.
• Call Quality issues.
• Ensuring SLA and Group Policies
• RCA for critical issue impacted business functioning

B.E Computer- MGM college of Engineering , Navi Mumbai