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Jagannathsreenivasan  Nadar

Jagannathsreenivasan Nadar

Mumbai, Maharashtra

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About Jagannathsreenivasan Nadar:

  • Over 3 years of experience on Lync/Skype 2010/2013/2016 
  • Installing and troubleshooting installation Lync 2010 /2013 server, Skype for business 2015.
  • Setup issues with the Edge, Front end, Mediation roles and SQL 
  • Unified Communications integration Skype Online & Teams.
  • Troubleshooting internal and external desktop Sign-in issues.
  • Troubleshooting Audio- Video, desktop sharing call issues.
  • Troubleshooting Federation issues.
  • Ready to Self-learn new technologies and willing to move to the greater levels of responsibility.
  • Federation issues- providing the Capgemini details and communicating further.
  • Migration from O365 to on premise and Vice-versa.
  • Migrating user from one pool to all
  • Login issues- deleting the SIP folders or ask local team to verify / reinstall client. Delete the registry or manual configuration.
  • Testing the Skype/Lync dial in numbers which are not functioning and taking follow up with the concerned team/Vendor.
  • Screen Sharing issues.
  • Applying policy to the user.
  • Skype EV issues. Assigning EV DID numbers, Voice policy and Dial plan. Assigning DID number.
  • Daily health check of servers.
  • Installing Skype for business components in the new servers.
  • Adding new servers in the topology.
  • Call Quality issues.
  • Ensuring SLA and Group Policies
  • RCA for critical issue impacted business functioning

Experience

  • Over 3 years of experience on Lync/Skype 2010/2013/2016 
  • Installing and troubleshooting installation Lync 2010 /2013 server, Skype for business 2015.
  • Setup issues with the Edge, Front end, Mediation roles and SQL 
  • Unified Communications integration Skype Online & Teams.
  • Troubleshooting internal and external desktop Sign-in issues.
  • Troubleshooting Audio- Video, desktop sharing call issues.
  • Troubleshooting Federation issues.
  • Ready to Self-learn new technologies and willing to move to the greater levels of responsibility.
  • Federation issues- providing the Capgemini details and communicating further.
  • Migration from O365 to on premise and Vice-versa.
  • Migrating user from one pool to all
  • Login issues- deleting the SIP folders or ask local team to verify / reinstall client. Delete the registry or manual configuration.
  • Testing the Skype/Lync dial in numbers which are not functioning and taking follow up with the concerned team/Vendor.
  • Screen Sharing issues.
  • Applying policy to the user.
    • Skype EV issues. Assigning EV DID numbers, Voice policy and Dial plan. Assigning DID number.
  • Daily health check of servers.
  • Installing Skype for business components in the new servers.
  • Adding new servers in the topology.
  • Call Quality issues.
  • Ensuring SLA and Group Policies
  • RCA for critical issue impacted business functioning

Education

B.E Computer- MGM college of Engineering , Navi Mumbai

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