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Jaya Prakash

Jaya Prakash

IT Operations (EUC) | Service Desk Operations

Technology / Internet

Hyderabad, Hyderabad

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About Jaya Prakash:

Workplace IT Leader with customer-centric and complete insight and execution of IT operations, financials and technologies. Expertise in spearheading the IT Operations in End-User Computing services, system engineering & administration. Competent in overseeing technology improvement initiatives and root cause analysis. Advisor to service line leaders for all technology needs.

Impressive history of visionary leadership with expertise in people management, hiring, employee engagement and retention. Process & Customer service excellence leader. Proven experience in collaborating and working with global business stakeholders. Efficient organizer, motivator, team player and a decisive leader with the capability to motivate teams to excel and win.

Experience

Workplace IT Leader with customer-centric and complete insight and execution of IT operations, financials and technologies. Expertise in spearheading the IT Operations in End-User Computing services, system engineering & administration. Competent in overseeing technology improvement initiatives and root cause analysis. Advisor to service line leaders for all technology needs.

Impressive history of visionary leadership with expertise in people management, hiring, employee engagement and retention. Process & Customer service excellence leader. Proven experience in collaborating and working with global business stakeholders. Efficient organizer, motivator, team player and a decisive leader with the capability to motivate teams to excel and win.

Education

B. Tech Computer Science and Engineering

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