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jaya sri

jaya sri

service now developer
Hyderabad, Hyderabad

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About jaya sri:

Dear Sir

Greetings 

Good Morning, 

 To associate with a progressive organization that gives me scope to update my knowledge and skills with continuous improvement of  professional advancement, 

and be a part of a dynamic team that works 

consistently to deliver improved ethical 

research and productive results. 

 

Experience

  • An outstanding and self-motivated professional in IT industry with major focus Information Technology Service Management using with Service Now. 
  • Post roll out production support. I can handle Bug Fixes and Enhancement requests
  • Can work confidently with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, Script Includes, Access Control Lists etc...
  • Expert in Glide Record, Glide Ajax and Glide Aggregate scripting used in Service Now.
  • Can able to work confidently with email notifications, inbound actions, reports.
  • Experience on creation of catalog items, record producers, user guide.
  • Can work confidently on creation and customization of complex workflows and custom workflow activities.
  • Can work confidently with transform maps, data sources.
  • Can work confidently with schedule jobs, events and triggers to manage business needs and handle background work.
  • Can work confidently with implementing configurable SLA management.
  • Developing Functional and Technical Specifications and provide User Training.
  • Can work confidently in closely working with suppliers.
  • I am having Good communication and problem-solving skills.
  • Solution oriented.
  • Ability to professionally interact, work and coordinate with cross functional local and global teams, local and global manufacturers.
  • Flexible to travel for work occasionally to different sites

Education

  • An outstanding and self-motivated professional in IT industry with major focus Information Technology Service Management using with Service Now. 
  • Post roll out production support. I can handle Bug Fixes and Enhancement requests
  • Can work confidently with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, Script Includes, Access Control Lists etc...
  • Expert in Glide Record, Glide Ajax and Glide Aggregate scripting used in Service Now.
  • Can able to work confidently with email notifications, inbound actions, reports.
  • Experience on creation of catalog items, record producers, user guide.
  • Can work confidently on creation and customization of complex workflows and custom workflow activities.
  • Can work confidently with transform maps, data sources.
  • Can work confidently with schedule jobs, events and triggers to manage business needs and handle background work.
  • Can work confidently with implementing configurable SLA management.
  • Developing Functional and Technical Specifications and provide User Training.
  • Can work confidently in closely working with suppliers.
  • I am having Good communication and problem-solving skills.
  • Solution oriented.
  • Ability to professionally interact, work and coordinate with cross functional local and global teams, local and global manufacturers.
  • Flexible to travel for work occasionally to different sites

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