
Jennifer Laureen
Customer Service / Support
About Jennifer Laureen:
4 years of experience in accounts receivable domain
Experience
- worked at Dell international services as accounts receivable specialist for 3 years 11 months and 1 year at Randstad offshore services as Business services specialist
- Managed and monitored customer accounts to ensure timely collection of payments and minimized delinquencies.
- Generated and sent out invoices, ensuring the accuracy and compliance with financial policies and procedures.
- Conducted account reconciliations, identifying and resolving any discrepancies.
- Collaborated with sales and customer service teams to address billing issues and provide account status updates.
- Implemented and maintained credit control measures, reducing financial risk for the company.
- Produced monthly financial and age analysis reports for senior management review.
- Streamlined processes to increase efficiency in invoice generation and payment receipt.
- Assisted in the month-end closing process and liaised with auditors for annual financial audits.
Education
My highest education qualification is Masters in Business Administration , currently I am a full time student at Durham college studying Human resources Management
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