Jitendra Trivedi

Results-driven Enterprise Project Manager with 27 years of experience, including 20+ years delivering enterprise-level projects in IT, fintech, and banking. Expert in planning, executing, and leading digital transformation programs aligned with business goals, budgets, and timelines. Skilled in API-driven integrations, ETL pipelines, and cloud platforms (Azure, AWS-CCP), with a consistent record of delivering high-impact, regulatory-compliant solutions across global financial institutions. Strong leadership in Agile/Scrum environments, stakeholder communication, and cross-functional team coordination. Certified Scrum Master, Prince2 Practitioner, and fintech systems integration specialist

Delivery Engagement Manager at SmartStream Technologies  UAE/India Jan 2015 – To date

• Delivered 100+ digital integration/transformation projects, achieving a 96% success rate, including reconciliation, liquidity, and corporate action systems for banks globally. (Project Portfolio).
• Delivered end-to-end digital transformation projects, including TLM® RP Aurora/Corona, AI-driven reconciliation systems, cash management, liquidity management, and corporate actions for banks and financial institutions. Achieved a 96% success rate in project delivery 
• Managed stakeholder expectations, project budgets, and delivery timelines while coordinating cross-functional teams across development, QA, and business analysis.
• Directed API-driven integrations with banking cores (Finacle, Temenos, Mambu, FlexCube) and treasury solutions (Murex, Finastra).
• Oversaw cloud deployments and performance tuning using Azure, enhancing system uptime and availability.
• Built and managed ETL pipelines (SQL, Apache Airflow, Informatica) for robust data flow and compliance reporting.
• Ensured all projects met regulatory compliance (PCI DSS, GDPR, SWIFT, SEPA, CBPR+ DORA), conducting periodic reviews and audit readiness checks.
• Served as primary point of contact for client stakeholders, providing regular updates on scope, delivery milestones, and risk management.
• Led Agile delivery teams using Scrum and Kanban, improving sprint velocity and reducing delivery cycle times.

Professional Service Consultant at SmartStream Technologies Dubai Ltd                                                                                                   Dec 2009 – Dec 2014

• Managed digital banking and transformation programs across the Middle East and Africa.
• Delivered liquidity, Nostro reconciliation, and payment integration projects aligned with strategic goals.
• Built standardized PMO and reporting frameworks for risk, compliance, and resource management.
• Executed multi-system fintech integrations using REST, SOAP, MQ, and FTP-based protocols.

Information Technology Manager | Bank of Baroda, Dubai, UAE   Jan 2006 – Nov 2009

• Spearheaded implementation of corporate internet banking portals and back-office systems.
• Developed IT governance and project tracking frameworks

Information Technology Officer | Bank of Baroda, India         Mar 2000 – Dec 2005

• Directed IT initiatives, including corporate internet banking portals and core banking implementations, ensuring business alignment.
• Developed project governance frameworks to support smooth delivery.

Network and Web Administrator | Cosmic InfoTech Ltd, India     Mar 1999 – Feb 2000

Officer Engineering Services | Adani Port Ltd, India       Dec 1997 – Mar 1999

Engineer VDP | RPG Ricoh, India                                         Apr 1996 – Oct 1996

PhD   | Janardan Rain Nagar Rajasthan Vidyapeeth, Rajasthan, India 
Doctorate in philosophy in Business Administration and Management.
MBA   | Manav Bharati University, India 
Master in business administration and management with a major in information technology management.
PGDBTM   | Institute for Development and Research in Banking Technology, India 
Post graduate diploma in banking technology management.
B.E   | L.D. College of Engineering , Gujarat University 
Bachelor of engineering from Gujarati University, India