Joseph K

Monitoring and production support specialist 

Have good experience in eCommerce support and development (Retail and Telecom).  
Worked on IBM websphere commerce v6 and v7 & AEM 6.2.
Was leading a team of 5 to 6 members 
Experienced in handling critical production support projects (Retail and Telecom)
Instrumentation and custom metric injection through Dynatrace API
Extended support for P1 / P2 outages. Good experience in major incident management
Synthetic monitoring through catchpoint/Dynatrace synthetic  for critical website flows
Have created Dashboards/Alerts in Dynatrace/Datadog/Splunk/Kibana
Proactive monitoring using New relic and Dynatrace dashboards
Good experience in Dynatrace AppMon and OneAgent
Added Custom metrics in Dynatrace AppMon and OneAgent.
Passion in identifying issues proactively via Monitoring tools like - Kibana, Splunk, Grafana, Dynatrace, New relic and Synthetic
Exploring Mobile application monitoring - Appium Integration 
Have good knowledge in New relic metrics. Worked on alerts and dashboard creation. 
Did local setup of new relic and explored new features. Much interested in exploring and working on APM tools. 
Have good experience in creating Business transactions/Measures in Dynatrace. 
Been in E-commerce technologies for past 9 years.
Good experience in docker image creation
Automations using Python and selenium
Watcher alert setup in elastic search
Created many dashboards in new relic , dynatrace and grafana to monitor the application and infrastructure health

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