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Joseph K Dafadar

Joseph K Dafadar

General Manager Hotel Operations.
Mumbai, Maharashtra

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About Joseph K Dafadar:


As a Resort Manager (3-yrs) & Hotel Manager with 4 years, a total of 07 experience in resort and boutique hotels, As a Deputy Resort Manager at Khanvel Resort with (210 Rooms), where I supported the Operations Manager and F&B  teams comprised of 75 employees Take Ownership and be a team leader.

Experience

THE KHANVEL RESORT. SILVASSA. INDIA. 

Deputy General Manager Resort: DOJ: 19-07-2019 to 30-07-2021.

Resort Operations with 210 keys, Cottages, 09 F & B Outlets - Destination Weddings, Banquets, Big Lawns - Indian Disc - Clubs, Water Parks, and Sales Offices.                                               Present CTC –INR: 900,000. Per Annum + Incentives + Resort Apartment + Transport + Meals.

Resort Manager: JOB PROFILE:

  • Oversees the day-to-day operations of the Hotel. 
  • Daily morning HOD meetings. (OM, FOM, F & B, EXE-CHEF, HKM, MAINT-MGR, SECURITY CHIEF.
  • Holding weekly department heads meetings to plan & Generate Revenues of the month.
  • Developing Action Plans on a monthly basis through F & B services and Room Sales to increase Additional Revenue sales.
  • Developing Full Budget Action Plans for all the areas of the Hotel for the upcoming year.
  • Maintaining the Front Office area “O” errors & calm at all times.
  • Standardization of the operating procedures, preparation & implementation of SOP manuals in all the departments.
  • Strategizing policies & procedures in the operating systems.
  • Strategic overview and planning to maximize profits and focus on delivering excellent service.
  • Train and motivate the FOTH & BOTH staff to deliver 100% guest satisfaction.
  • Designing & developing strategy to maximize profit & control cost, overheads, and Brand Building.
  • Conceptualizing & Implementing Sales & Marketing strategies in tune with the Business Plan.
  • To prepare and achieve the Annual Budgeted Revenue targets.
  • Maintaining and monitoring the financial records.
  • Inventory / Hotel Assets & Stock Management.
  • Planning & Implementing work schedules for department heads in various departments in the Hotel.
  • Ensuring all the Events & Conferences in the Hotel to run smoothly.
  • Supervising Hotel maintenance, Supplies, Renovations & Furnishings.
  • Dealing with all the Contractors and Suppliers.
  • Carrying out Weekly Inspections of the Hotel property and Services with the HOD.
  • Ensuring compliance with the Hotel Licensing & Law, Health & Safety, Pollution Control Board, and other statuary regulations.
  • Monitoring with the HODs their job orders for smooth functioning of the property.
  • Monthly Inspection for all the Electrical panel rooms for total inspection and repairs.
  • Coordinating with the department Heads to monitor the progress of the Business Strategies & growth.
  • Weekly Visit to one Sales Office for better understanding and sales growth.
  • To head the Operations of the Group ensuring that the company targets are achieved and established and reports are presented to the Managing Director.
  • To build up strong Customer Relationships with existing clients & introduce them to our prospective customers to Tap/Explore greater market & Business volumes.

THUMBAY GROUP – DUBAI / AJMAN + 2 =UNITED ARAB EMIRATES

Operations Head: D O J: 14-10-2012 to 30-12-2019.

Restaurant Operations ( Fine Dine), Institutional Caterings – Central & Cloud Kitchen - Handling New Project. Received CTC –AED: 120,000. Per Annum + Furnished Apartment + Car + Meals to Order + Incentives.

JOB PROFILE:

  • Managing the F & B Operations of the Institutional Organization’s – Hospital Catering. (04 – Emirates).
  • Managing the day-to-day operations of the Fine-Dine Restaurants & Outdoor Events.
  • Taking weekly Departmental meetings to know better about the revenues achieved, Promotions Ideas, knowing their difficulties & errors in operations, listening to their thoughts & ideas, and yes if required implementing the same.  
  • Hands-on Operations to Train the Team to build up teamwork & motivational level for the team.
  • Incorporating & Engineering Hospital Inpatient menu half yearly, University Ministry Delegation Menu, and Restaurant Food & Beverage menu, with in-house promotion implementations.
  • Promoting Food Festival from time to time for revenue generation, at the same time marketing the F & B Outlets to our esteemed guests.
  • Organizing Customized Dinner parties, Conference, Birthdays, and Kitty Menu for our Regular Guest
  • Holding meetings with Purchase & Stores to analyze the market commodities
  • Holds meetings with the vendors for cost-cutting & perks for the company.
  • Aggressive marketing campaign for the F & B outlets as well as Outdoor Catering functions through Tele-sales, Hoardings, Flyers, SMS, and Email’s Etc.
  • Daily Morning Reporting to the Hospitality Director with daily reports.
  • Making Inventory reports of the F & B service equipment. 
  • Presenting monthly Budget & Variance reports to the management.


HOTEL LERIDA – MUMBAI - THANE:

General Manager: D O J: 11-04-2009 to 30-03-2012.

Company Profile:

A totally business-oriented hotel with 36 rooms (4 – Suites, 15 – Deluxe & 17 – Executive rooms).

A fully loaded Bar -THE VIBES. Two Restaurants (Multi-Cuisine & Specialty) and a Banquet Hall, capacity for 100 persons.24 hours In Room Dining

Hotel Lerida is a perfect place for all business individuals, where your expectations are always superseded



 

HOTEL RAMADA POWAI MUMBAI - INDIA:

ASST- FOOD & BEVERAGE MANAGER - DOJ – 05-04-2005 to 16-03-2009. 

Ramada Powai, India’s First Zero Trans-Fat Food Hotel (134 ROOMS – 02 –SPECIALITY RESTAURANTS- 02- LOUNGE BARS- 01 – COFFEE SHOP - 02- CONFERENCE BOARD ROOMS & IN ROOM DINNING).

The Residence & Convention Centre (144 ROOMS – 11- BANQUET HALLS- 02 – GARDEN LAWNS WITH SWIMMING POOL (5000 SQF’S EACH)-02 –SPECIALITY RESTAURANTS- 02- INTERNATIONAL BARS- 01 – COFFEE SHOP - 04- CONFERENCE BOARD ROOMS & 02 IN ROOM DINNING).

OMAN AVIATION SERVICES & OMAN AIR (MUSCAT)

ACT - Terminal Catering Officer : 09th Aug -1992 to 31st Dec – 2002 

Successful in Opening Public Concourse (Coffee Shop) at the Arrival Terminal & Public Kiosk & Duty-free Kiosk at the Departure Check-in Terminal. Achieving Sales Target always. Implementing F&B SOP. 


 

Education

EDUCATION : B. COM

UNIVERSITY OF MUMBAI. INDIA. 

SUBJECT : ACCOUNT & AUDITS - IMPORT & EXPORT - ECONOMIC AND ENGLISH. 

YEAR: 1990 TO 1993.

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