About Jyotiranjan Dash:
With over 22+ years of extensive IT experience, I have held diverse roles and capacities encompassing delivery leadership, program management, critical customer handling, finance, risk management, scope and estimation. My responsibilities have included managing commercial and critical customer-facing communication, negotiating and resolving various issues and concerns. Throughout my career, I have successfully managed delivery, customer relationships, and resources for numerous projects, both domestically and internationally. Dynamic management career with strong leadership, problem solving, planning, team building and project management skills
Experience
- Demonstrated strategic planning skills to enhance program delivery output through meticulous planning and execution.
- Recognized with a fast-track promotion for effectively leading the program delivery function, contributing to people retention, customer satisfaction, revenue growth, and profitability. Spearheaded agile programs to drive efficient project delivery.
- Designed and implemented measures to ensure effective team engagement and motivation, going beyond the program scope by creatively allocating work assignments.
- Played a pivotal role in facilitating executive leadership in strategic planning, implementation, and support on a global scale, aligning with overall business objectives.
- Provided technology vision and developed technology business plans to support corporate goals, collaborating closely with business heads to ensure solutions met the organization's requirements.
- Managed profit and loss (P&L) responsibilities, developed and implemented comprehensive product strategies and architectures.
- Acted as a key driver in business process design and solution identification, successfully negotiating service level agreements (SLAs) for large and medium-sized business transformation projects.
- Developed and presented compelling business cases for digital initiatives, based on industry trends, business needs, and scalability requirements.
- Engaged in people management, solution selling, and consulting engagements, effectively managing large business initiatives and virtual teams to drive organizational effectiveness.
- Ensured scalability, improved productivity, reduced revenue leakage, and enhanced capabilities by planning and implementing systems to automate problem-to-resolution processes.
Education
Master in Computer Application (2002)
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