K Mercy Raju

Hi My Name is Mercy Raju i have 13 years of experience in banking sector and looking out for a Job i am an immediate joiner 

I hope i would be helpful with my experience to serve 

PROFESSIONAL SUMMARY

A detail-oriented and results-driven Software Testing professional with strong expertise in Manual Testing,

Functional Testing, and Defect Management. Proficient in the complete Software Testing Life Cycle

(STLC) and experienced in preparing and executing detailed test cases to ensure high-quality software

deliverables.

WORK EXPERIENCE

AI Variant Solutions | April 2025 – July 2025

Manual Test Engineer Intern Hyderabad, India

• Executed comprehensive manual testing for web and desktop applications across various domains,

ensuring functionality met business and technical requirements.

• Designed and executed over 100 detailed test cases, improving defect detection rates by 25%.

• Utilized JIRA, and Excel to effectively log, track, and report defects, enhancing defect management

efficiency.

• Conducted thorough functional testing, validating application behavior with positive and negative test

scenarios, leading to a 30% reduction in post-release issues.

• Performed regression testing to confirm that new updates did not disrupt existing functionalities,

maintaining software stability.

• Conducted smoke and sanity testing to ensure the basic functionality of applications, providing quick

health checks for project stakeholders.

• Executed system and integration testing, verifying seamless end-to-end flows across modules and

third-party integrations, ensuring data integrity.

• Supported User Acceptance Testing (UAT) by assisting business users in validating acceptance criteria,

ensuring production readiness.

• Developed comprehensive test documentation, including test plans, scenarios, and summary reports,

leading to a 20% improvement in test coverage.

• Collaborated within Agile/Scrum environments, participating in daily stand-ups and aligning with sprint

goals to meet project deadlines efficiently.

Franklin Templeton | April 2024 – October 2024

Senior Compliance Analyst Hyderabad, India

•2 / 3

Conducted detailed case analysis, ensuring strict adherence to internal and regulatory compliance

standards, resulting in seamless audit processes.

• Generated and consolidated comprehensive daily, monthly, and semi-annual compliance reports,

enhancing data-driven decision-making.

• Managed operations for Dailies & Monthlies on the Gifts application, maintaining 100% accuracy in FTCI

and manual case logs.

• Oversaw the foreign wire process, ensuring precise creation and maintenance of all case data, which

streamlined transaction approvals.

• Collaborated effectively with cross-functional teams to support audits and compliance reviews,

contributing to a 15% improvement in audit readiness.

JP Morgan Chase | January 2021 – April 2024

KYC Analyst Hyderabad, India

• Collected and verified sensitive client data from various public and internal sources, resulting in a 20%

reduction in data discrepancies.

• Compared and reconciled KYC records, escalating discrepancies promptly to uphold data integrity and

compliance standards.

• Partnered with Middle Office and KYC/AML stakeholders to ensure timely case completion, achieving a 98%

on-time delivery rate.

• Drafted detailed risk summaries based on client KYC profiles and compliance risk factors, enhancing risk

assessment accuracy by 30%.

• Maintained adherence to global regulatory requirements for onboarding and periodic reviews, ensuring

100% compliance.

HSBC Data Processing India | February 2012 – October 2015

Anti-Money Laundering Executive Hyderabad, Telangana

• Investigated transactional alerts flagged by AML monitoring tools, detecting potential money laundering

activities, and contributing to a 50% increase in suspicious activity reporting.

• Conducted thorough research using internal databases and adverse media sources, effectively assessing

customer risk profiles.

• Raised RFIs with local branches, gathering critical documentation, which resulted in a 25% reduction in

missing information cases.

• Determined case outcomes by distinguishing false positives from genuine threats, ensuring accurate

regulatory reporting.

• Accurately documented case findings using the bank’s case management system, maintaining compliance

with internal policies.

• Provided training and quality feedback to new team members, leading to a 15% improvement in team

performance.

•3 / 3

Awarded Process Excellence and Superstar Awards for consistently maintaining 100% quality and top-tier

performance.

EDUCATION

Kalinga University • 2000-2005

Bachelor of Arts | Chennai | GPA: 75%

SKILLS

Technical Skills:

Manual Testing: Web and desktop applications | SDLC Phases: Requirement Analysis, Test Planning, Test

Design, Execution, Defect Reporting, Closure | Testing Techniques: Functional, Smoke, Sanity, Integration, UAT,

Regression Testing | Tools: JIRA, TestLink

Compliance Skills:

AML/KYC: Knowledge of policies, transaction monitoring, customer due diligence (CDD), enhanced due dili

gence (EDD) | Regulatory Compliance: Understanding of structuring, layering, unusual transaction patterns,

alert review processes

Documentation:

Test Documentation: Test plans, defect reports, test summary reports | MS Office: Proficient in Excel (formulas,

pivot tables), Word, PowerPoint, Outlook

General Skills:

Agile/Scrum: Experience in Agile methodologies, sprint alignment | Communication: Effective collaboration

with cross-functional teams

Kalinga University • 2000-2005

Bachelor of Arts | Chennai | GPA: 75%