kailash balmiki

Operations professional with leadership experience in facilitating profit enhancement through Customer service, inventory optimization, Operations management.Experience in executing & driving sales strategy in multi-format retail Organizations to deliver customer promises.
Proven track record in Business operations, P&L management, Inventory management, Replenishment systems, planning and Process improvements.                                                                                                                                                                                                                                                                                 

Store Manager  Mar’19-Jun’22 
Trent Hyper Market Private Ltd. (A TATA and TESCO Enterprises)
Managing store (22000 sq ft) with sales of 6.5cr monthly with the team of 145 people internal and external.
Shrinkage control of the store and ensured it is within the given budget.
Inventory management of the store to ensure good availability for customers.
Customer service and feedback for continuous improvement and customer satisfaction.
Training and people development on process and audits which enhanced the team for better day to day operations.
Assistant manager –New store Opening  Apl '17 - Feb'19

Trent Hyper Market Private Ltd. (A TATA and TESCO Enterprises)
 Successfully opened 1 hyper and 26 market store in   given deadline with the best of the standards.
Coordinating with the multiple team for closure of Snags points in timeline 
Ensuring the stores is running properly for sales and process for 3 months after opening.

Mumbai

Assistant store manager –Fresh& FMCG Sep '14 - Mar '17

Trent Hyper Market Private Ltd. (A TATA and TESCO Enterprises)
Work with Operations and department managers as a team to solve problems and identify  areas to improve/enhance overall service to the customer.
Ensuring the sales numbers are achieved along with shrink in control.
Process adherence compliance 100 %

Mumbai

Department manager -FMCG Jan '10 - Aug '14

Trent Hyper Market Private Ltd. (A TATA and TESCO Enterprises)
Working the team leaders and the team for achieving sales and inventory management controls 
Handling customers complaints and having a concrete solution.
Driving replenishment process and inventory management

Mumbai

Apr '06 - Dec '09

Department manager –FMCG & Fresh                                                           
Hypercity Retail India Pvt Ltd.
Ensured the Customer service and store  standard are always high
Ensured the Audits are consistently green.
Working with team to achieve monthly numbers      

Bachelor Of Commerce Apr’06 - Mar '12

Mumbai University 
HSC –P D Lions collage of commerce                                                                            
SSC –St jude’s High School