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Kamakshi Bhakuni

Kamakshi Bhakuni

Senior technical writer

Technology / Internet

Noida, Gautam Buddha Nagar

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About Kamakshi Bhakuni:

Technical writer, 9 years of experience in product base and software technical writing. Process oriented DDLC, CCMS (Component Content management system, Knowledge of SDLC, Git hub and DITA. Create User guides, QSG, Quick Reference guides, JOB ITs,  installation guides, Release Notes, FAQs, Comprehensive guides etc. Tools - Oxygen XML, Frame Makers, Ms word, PowerPoint, Document 360, Robohelp, Jira, what Fix, Greenshot for screens. Experience on QCPC and RRCA for internal/external errors. Managing a team of 4 members tracking work and internal errors. Prepared style guides and checklists. Team player and an individual contributor. Excellent communication skills and stakeholder management.

Experience

Worked for Capgemini as a associate consultant in creating Aircraft maintenance manuals, component maintenance manuals, IPC catalogue. Tools- WMT (work management tool), Frame Makers, Robohelp, SAP for beginners and MS word.

Worked for Infotech enterprises as a software technical writer in creating user guide, comprehensive guide, reference guides, technical guides, QRG, QSG, Release notes. Tools - Oxygen XML, Framemakers, Robohelp, Doc 360 ( Markdown editor), Greenshot.

Worked for DLT labs in creating user guides, QSG, QRG, release notes, coordinating with product team, Analysing platform access, analysing platform demo. Tools - Doc 360 and jira board.

Education

Aircraft Maintenance Engg and a correspondent B.B.A from Barkatullah University Bhopal.

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