Kamal Deep

Dedicated and results-oriented professional with five years of experience in the
travel industry, including a current role a s a Team Leader. Proven track record in
team management, exceptional customer relations, and effective
communication. Committed to continuous improvement and fostering
collaboration t o achieve organizational goals. Aspiring t o excel in t h e aviation
industry and contribute to a n organisation's growth

In my role as a team leader, my primary focus revolves around effective team management, encompassing daily
briefings, task allocation, performance monitoring, and addressing team members' concerns. Additionally, I
actively engage in customer service by handling inquiries, resolving complaints, and meticulously reviewing
customer feedback to continually refine our services. Quality assurance remains paramount, with a diligent
tracking of performance metrics to uphold and elevate our high service standards. These multifaceted
responsibilities contribute holistically to the achievement of our organizational objectives and our unwavering
commitment to excellence.

Graduated from Maharishi Dayanand University