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Karthick Marimuthu

Karthick Marimuthu

Technical support

Customer Service / Support

Chennai, Chennai district

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About Karthick Marimuthu :

Senior Executive (Oracle Apps Technical support)

Experience

L2 Technical support in Oracle EBS form R12 application.,Handled Team management around 50 members for L1 Technical support activity
Involved in Application Setup for Payroll, HR (Inv. Org Creation, Role Creation and Assignment and Miscellaneous transactions).,Handled Incident Management (BMC ticketing tool) and Migration activities.,Root cause Analysis and Fixing the issue raised by Customer (End user),Debugging and fixing the issues reported by the users in development instance and migration of the same to UAT/PROD.

Education

BE-EIE 2014 BATCH  68.5 %                                   

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