
kartikay pandey
Engineering / Architecture
About kartikay pandey:
As Engineering graduate with a passion for creating intuitive and visually appealing user experiences, I am seeking a position where I can apply my skills, learn from experienced professionals, and contribute to innovative projects
Experience
Engineer
CSS CORP (Movate) 31 August 2021- 23May 2023 Job description:
- Working for the education technical process of Paloalto.
- Resolve Education technical tickets which used to come from customers and partners of Paloalto in service now.
- We used to validate certificate data of partners and customers in SFDC.
- Worked on Beacon tool where customer training is enrolled.
- Validating certificate data in Learning management system for customer and partners.
- Writing email to employees and customer for any issues related to their training queries.
- Maintaining tracker of tickets and updating their resolution status.
- Attending calls with Paloalto representative.
Education
Bachelor of Technology, Electronics and Communication
GZS-PTU Campus Bathinda, India (June-2011-June-2015)
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