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BTM Layout 1st Stage
Kaukab Jabeen

Kaukab Jabeen

Team Lead | Compliance & Risk

Customer Service / Support

BTM Layout 1st Stage, Bengaluru Urban

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About Kaukab Jabeen:

Results-driven leader in process and project management with a strong background in Product Compliance & Risk Operations, commercial printers, laptops, and customer support. Proven track record of driving operational efficiency, enhancing customer satisfaction, and leading initiatives that improve service workflows. Successfully increased sales by $10,000 in a quarter and implemented process improvements that streamlined case resolution and follow-ups. Skilled in optimizing business operations, managing cross-functional teams, and delivering high-impact solutions. Seeking a leadership role where I can leverage my expertise to drive innovation and efficiency.

Experience

Detail-oriented Team Lead with over 9 years of experience in Project and Process Management (Product Compliance-IT Operations). Adept at developing and implementing standard operating procedures (SOP’s), managing end-to-end project lifecycles from strategic planning and execution to process optimization and product development, consistently exceeding business objectives. Skilled in handling escalations with proactive approach, stakeholder management, risk assessment, and agile methodologies. Experienced in leading teams, streamlining workflows, and ensuring compliance with industry standards. Expertise in managing large datasets, ensuring accuracy, and deriving actionable insights to drive informed decision-making. Passionate about delivering solutions that enhance efficiency, customer satisfaction, and overall business performance.

Education

B.Tech (Electronics & Communication), VTU , Bangalore

Passed in 06/2011

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