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Kumar V

Kumar V

UX-CX Architet Product life cycle Strategy Web/Mob
Bengaluru, Bengaluru Urban

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About Kumar V:

I am a UX thought Leader with 22+ years of UX/UI experience working with C-Level executives on strategic planning & Product roadmaps, New Business Modal design, Handling Design Thinking workshops & Experience Metrics, Enterprise level product designing with over 9 years of Management experience in Operations & Delivery management, Client Account handling, BI, Business development Planning & Project Management, with diversified domain expertise on Big DATA Analytics, Core Banking, CRM, Governance Risk Compliance (GRC), Healthcare, Digital Marketing, Insurance, Ecommerce, Telecom, Airline, Manufacturing, CMS, IT & ELearning.
As a Corporate Trainer past 12 yrs delivered many industrial trainings in educating hundreds of professionals and freshers in UX/UI domain, building software skills and industrial expertise.
My skills specialize in Digital Transformation, Design thinking, Service Design, Product design management, Frameworks, IOT’s, ML, AI, AR / VR, Chat Bots, working with presales team, client presentation, RFP, PoC, product lifecycle planning, budgeting, proposal preparation, people management & User Centered Design process like holding workshops, white boarding, Concept presentation, Client Advisory, Requirement analysis, PET Analysis, User behavior analysis, Predictive & Prescriptive Analysis, Qualitative & Quantitative Research methods, Concept design, Scenario building, Story boarding, Personas, Experience Mapping, User Journey Mapping, Task Analysis, Cord Sorting, Information Architecture, Usability testing, Heuristic evaluation, Wireframe, Mockups, Responsive Models, Tool assessment, Validation, Best Practices and prototyping for Mobile Web, Desktop, Hybrid Apps. Technology & trends Analysis, Usability Testing, Dashboard Design with dynamic data visualization tools like Tableau.
Building and Mentoring Team is part of my responsibilities. Hold a good understanding of Product Lifecycle, SDLC, Water Fall, Agile & Lean methodologies.
STRENGTHS:
 Matured leadership with proven experience in seeing bigger picture of the responsibility in advisory role to global clients
 Distinguish efforts towards managing project communication around global clients at CEO, CxO, CTO, VP, Sales Director Levels with excellent planning & delivery Quality
 Direct UX strategies & design New Models and Metrics, so that the environment, culture, team capabilities, tools, processes, expectations, work style & other elements support the strategic goals & Business goals
 A fair Understanding on BIG DATA Analytics, ETL tools and Data Visualization tools like Tableau and Power BI Dashboard, VR/AR Technologies to drive UX strategy for Key data driven business models.
 Understanding business drivers & design UX metrics against those drivers, Presales pitching, learning new Business trends to develop Strategy & Roadmaps, Prepare RFP / PoC, measuring & reporting on results with precautionary actions, design decision trees for aiding clients to choose between technologies, Delivery & Resource Management, Design Thinking offerings & Client Account handling
 Being a single point of contact for client portfolio management, Act as a connection between design & development teams & all other Stake holders
 Work with Architects, Managers, Stake holders, Clients, SMEs, developers and QA engineers throughout the product development, testing, Quality maintenance and implementation phases to ensure deliverables and maintain a productive working relationship
 Exceptional communicator with high business intelligence to accurately map clients direct and indirect needs to provide advisory solutions
 Communicate conceptual ideas, design rationale & specifics of user centered design process to clients need & address gap analysis to achieve user goal & organizational objectives

Experience

UX thought Leader with 22+ years of UX/UI experience working with C-Level executives on strategic planning & Product roadmaps, New Business Modal design, Handling Design Thinking workshops & Experience Metrics, Enterprise level product designing with over 9 years of Product Management experience in Operations & Delivery management, Client Account handling, BI, Business development Planning & Project Management, with diversified domain expertise on Big DATA Analytics, Core Banking, CRM, Governance Risk Compliance (GRC), Healthcare, Digital Marketing, Insurance, Ecommerce, Telecom, Airline, Manufacturing, CMS, IT & ELearning.

Education


Certified Usability Analyst from HFI

Arena Multimedia
2 yrs advance Multimedia Diploma in Design with Web interaction 
Bangalore / 1997-1999

BSc Computer Science from Vinayaka Mission University Salem / 2002-2005

MBA in people management and foundational management @ ITM (Institute of technology and Management) Associated with Southern New Hampshire University, USA
Chennai / 2011-2013

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