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Lakshamana Dharmmireddi

Lakshamana Dharmmireddi

customer support service

Customer Service / Support

Hyderabad, Hyderabad

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About Lakshamana Dharmmireddi:

My name is Lakshman, and I have 2 years of experience as a Customer Support Executive, handling both inbound and outbound calls. I have worked with clients across various sectors, assisting them with queries, resolving issues, and ensuring high customer satisfaction. My strengths include clear communication, active listening, problem-solving, and maintaining a calm and polite approach even under pressure.

Experience

  • Answering customer calls professionally and responding to inquiries.
  • Providing accurate information about products, services, or accounts.
  • Handling customer complaints with patience and resolving issues promptly.
  • Logging all interactions into the CRM system for future reference.
  • Escalating unresolved issues to the appropriate teams.

Education

I have completed my Btech at miracle Institutions at vishakapatanam with 75.8%

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