Lakshamana Dharmmireddi

My name is Lakshman, and I have 2 years of experience as a Customer Support Executive, handling both inbound and outbound calls. I have worked with clients across various sectors, assisting them with queries, resolving issues, and ensuring high customer satisfaction. My strengths include clear communication, active listening, problem-solving, and maintaining a calm and polite approach even under pressure.

• Answering customer calls professionally and responding to inquiries.
• Providing accurate information about products, services, or accounts.
• Handling customer complaints with patience and resolving issues promptly.
• Logging all interactions into the CRM system for future reference.
• Escalating unresolved issues to the appropriate teams.

I have completed my Btech at miracle Institutions at vishakapatanam with 75.8%