
Lakshamana Dharmmireddi
Customer Service / Support
About Lakshamana Dharmmireddi:
My name is Lakshman, and I have 2 years of experience as a Customer Support Executive, handling both inbound and outbound calls. I have worked with clients across various sectors, assisting them with queries, resolving issues, and ensuring high customer satisfaction. My strengths include clear communication, active listening, problem-solving, and maintaining a calm and polite approach even under pressure.
Experience
- Answering customer calls professionally and responding to inquiries.
- Providing accurate information about products, services, or accounts.
- Handling customer complaints with patience and resolving issues promptly.
- Logging all interactions into the CRM system for future reference.
- Escalating unresolved issues to the appropriate teams.
Education
I have completed my Btech at miracle Institutions at vishakapatanam with 75.8%
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