Lalit Panwar
Transportation / Logistics
About Lalit Panwar:
My name is Lalit, and I have over 7 years of experience spanning logistics, import/export, and healthcare. Currently working at Healthfirst Technology, I excel in optimizing operations, building strong client relationships, and delivering impactful results. Passionate about problem-solving, I thrive in dynamic and collaborative environments.
Experience
Seasoned professional with over 7 years of experience in product success, customer success, and growth management across logistics, healthcare, and SaaS industries.
- Product Success Manager, Healthfirst Technology: Driving product adoption, user engagement, and client satisfaction by ensuring seamless product delivery and strategic support.
- Program Manager, Customer Success, Cogoport: Managed customer success programs, enhancing client retention and streamlining logistics solutions for global trade.
- Product Specialist, Growth and Retention, Wheelseye: Spearheaded growth initiatives, optimized retention strategies, and improved user engagement for a tech-driven logistics platform.
- Key Account Manager, Safexpress: Handled key client accounts, ensured superior service delivery, and contributed to business growth in the logistics sector.
Proficient in leveraging data insights, building strong client relationships, and driving operational excellence.
Education
MBA in Logistics and Supply Chain Management - Ignou
Master's in economics - CCS University
Bachelor's in economics - CCS University
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