Lalit Pitale

Dear Sir,

I am writing to express my interest in the Instrumentation Engineer position at Madsen, as advertised. With over 12 years of hands-on experience in B.E. Instrumentation and a proven track record of success in inspecting, repairing, and maintaining instrumentation systems, I am confident in my ability to contribute effectively to your team.

In my previous roles, I have been responsible for a wide range of tasks, including inspecting the operation of instruments and systems, repairing and adjusting system components, completing test and maintenance reports, and removing and replacing defective parts. My experience also includes calibrating components and instruments, troubleshooting issues with a logical approach, and determining testing and maintenance procedures to ensure optimal system performance.

I have a keen eye for detail and a strong analytical mindset, which have enabled me to excel in diagnosing and resolving complex technical issues efficiently. Additionally, my ability to read and interpret blueprints has been instrumental in guiding installation processes and ensuring compliance with design specifications.

One of my strengths is my dedication to preventive maintenance practices. I understand the importance of proactively identifying and addressing potential issues before they escalate, and I consistently prioritize scheduled preventive maintenance work to minimize downtime and maximize operational efficiency.

Furthermore, I have a passion for mentoring and coaching others. I have successfully instructed apprentices, providing them with the knowledge and skills needed to excel in their roles while fostering a collaborative and supportive team environment.

I am excited about the opportunity to bring my expertise to the team at GTS Recycling Inc and contribute to the company's continued success. Thank you for considering my application. I look forward to the possibility of discussing how my skills and experiences align with the needs of your organization.

Sincerely, 

Lalit Pitale

Labindia Instruments Pvt Ltd - Customer Service Manager, Vadodara, India
 Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
 Resolved customer complaints while prioritizing customer satisfaction and loyalty.
 Developed and offered unique discount options to drive interest in new product lines.
 Took ownership of customer issues and followed problems through to resolution.
 Negotiated contracts with outside carriers to minimize costs to company and customers.
 Kept accurate records to document customer service actions and discussions.
 in addition to above, handling Trace Elementals, Netherland make Total Sulphur analyzer, Nitrogen analyzer, micro coulometer (chloride analyzer) of Nano biosciences range.
 Having experience on working with Cannon Instruments, USA and Koehler Instruments, USA various petroleum instruments like Flash points, cloud and pour point, automatic distillation apparatus, Vapor pressure, kinematic viscosity meter and so on

Anton Paar India Pvt Limited - Senior Customer Service Executive, Vadodara
 Employed comprehensive benchmarks to establish and monitor customer service standards.
 Directed team of two engineers to enhance across-the-board customer support and better meet company service demands and goal fulfillment.
 Evaluated interactions between associates and customers to assess personnel performance, business development, service AMC and CMC revenue.
 Addressed on average 7-10 inbound customer calls daily for customer feedback, workshop, CMC and AMC revenue, spares and guideline compliance.
 Resolved issues by clarifying customer's complaints, backlog, determining causes of problems and selecting best solutions throughout the handled products of Laboratory, Beverages, microwave synthesis
 Handling various Anton Paar GmbH, Austria, products like Density meters, Stabinger Viscometer, ASTM D92, 93 Flash and Fire point, Oxidation bath and other petroleum instruments.
 having depth knowledge of optical instruments like refractometer, polarimeters. Oxygen analyzer, online and portable density meter analyser, microwave synthesis, alcohol meters are added in experience.