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Loraine Kinny

Loraine Kinny

WFM Lead AVP

Customer Service / Support

Mumbai, Maharashtra

Social

About Loraine Kinny:

Leading a team of WFM Analysts - Forecasters and Staffing Strategy planners 

Experience

19 years of contact center experience, WFM,Data and Reporting, Operations, Quality

Experience with data tools like Alteryx, Python, SQL and Tableau

Certified in Project Management Lean Six Sigma, Agile & Scrum

 

Education

Bachelor's in Accounting, Mumbai University 

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