Lovely Kumari

Sales oriented retail manager with 3 year of experience. In previous role exceeded sales forecasts by 10% every quarter and achieve a 20% increase in customer satisfaction. Eager to develop and inspire retail sales team to exceed customer satisfaction level and sales goals.

Max Fashion, Jabalpur M.P
Manage a retail store area of 9000 square feet with annual revenue of 7 crores with team size of 25 member.
Functional area - CRM, B2C, People management, store operation, inventory management, process & SOP management, sales revenue, promotional activities, visual merchandise & space management.
Implement sales strategy based on market trends & competitors.
Increase profit through effective sales training & troubleshooting profit and loss areas.
Identify sales & KPI improvement opportunity and communicate suggestion to store management to address them and commercial success drive.
Schedule and lead weekly store meetings for all employees. 
Provide outstanding customer service to retain customer.
Reduction of shrinkage & total loss.

MBA MARKETING AND OPERATION MANAGEMENT