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Manasa Reddy

Manasa Reddy

Hydergūda, Hyderabad

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About Manasa Reddy:

I have 5 years of experience

Experience

Started as Associate in Accenture (2017 March – October)

Subject Matter Expert – SME (2017 November – 2018 June)

Trainer (2018 July – 2020 Dec) & Acting Training Manager(2021 Jan- Present)

Sophisticated Training experience of 4 years as a process Trainer
Handled 20+ New Hire Training batches with 100% throughput
Certified as TTT Master Trainer
Analysis of reports including NHT daily reports, Weekly reports, Release reports, Daily refresher reports, TNI, analysis reports, 30-60-90 data reports, PKT creation and analysis reports, Trainer Utilization report etc.
Performing trainer BAU's and conducting process knowledge test.
Analyzing team performance, roster adherence, quality, shrinkage and attrition.
Performing Weekly Business Reviews (WBR)& Monthly business Reviews (MBR)
Train newly recruited operators for the process Adwords that will work on content/advertisements by following a set of google guidelines.

Education

Bachelor of Technology in CSE from JNTUH Affiliated University, Hyderabad with overall 80% in 2016.
Higher Secondary Education from Sri Chaitanya Junior college with 91% in 2012.
Secondary School Education from Vijay High School with 90% in 2010.

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