Manav Dewan

I am a medical graduate with over 15 years of leadership experience in the health insurance sector, spanning underwriting, digital transformation, health management, operations, and claims management. 

I have successfully led cross-functional teams and driven innovations that enhance service delivery, streamline processes, and improve member outcomes. 

My deep understanding of both clinical and insurance domains enables me to craft data-driven strategies that align with regulatory standards and market needs. With a strong focus on customer-centricity and operational excellence, I bring a proven track record of delivering scalable solutions that support sustainable business growth in dynamic healthcare environments.

Experienced healthcare and insurance professional with over 15 years of leadership in Health Insurance Underwriting, Health Management, Claims, Provider Management and Process Automation across top insurers including Aditya Birla, Manipal Cigna, and ICICI Lombard.

I bring a unique combination of clinical insight, operational expertise, and strategic innovation.

Throughout my career, I have successfully led cross-functional teams to develop risk-based underwriting models, executed condition management protocols, and implemented technology-driven process improvements that enhanced accuracy, compliance, customer experience and cost-efficiency.

My medical background, combined with extensive experience in the insurance sector & technology, enables me to bridge clinical knowledge with business acumen driving performance and improving outcomes for both patients and providers.

Most recently, I spearheaded a digital automation initiative that reduced underwriting cycle time by 31%, improved Loss Ratios by 13% and prevented 1000+hospitalizations while maintaining adherence to regulatory standards and improving customer satisfaction by 28%.

My leadership style focuses on collaboration, data-driven decision-making, and cultivating a culture of continuous improvement.

Education:

MBA (Expected Completion: 2025)

Specialized Diploma in Health Insurance & Operations Management – Insurance Institute of India (2016)

BHMS – G.D. POL Foundation’s YMT Medical College (2010)

Certifications:

Digital Transformation Specialist- IIM-A

HSSC Certified Health Coach

Leadership & Talent Development- Aditya Birla Capital

Business Analytics & AI- Harvard University

SQL- University of California,Davis

Project Management- Harvard Unviversity

Agile Scrum Master- Skill Up