Mandar Marulkar

Technology and business strategy professional recognized for providing executive leadership for Customer Success, Professional services, Digital transformation, Business Systems, IT Infrastructure and Change management. Focused on leading professional Services, Hybrid Multi-cloud strategy, aligning Digital solutions to business needs, building "Think Digital" culture that maximizes competitive edge and organizational capabilities by way of inculcating Digital Skills , Labs, CoEs and strengthening partner ecosystems.

Adept at building long-term IT road maps, Digital Enterprise Infra and Application Architecture, deploying large-scale business systems, managing IT operations, information security, and business continuity initiatives. 

Over 29 years of experience in diverse industries, with demonstrated skills in Effective Execution of Business/IT strategy and driving process innovation for enabling better insight into business operations providing transparency, predictability, and enabling sustained growth. 

Expertise in leading budget and resource optimization, post-M&A integration, risk mitigation and compliance measures. I am experienced in strengthening business relationships, handling distributed teams, developing partnerships, and handling global IT procurement.

Nutanix

Senior Director of Professional Services - Leading the professional services for APAC region

Feb 2021 onwards

Customer Success Director

Apr 2019 - Feb 2021

As Customer Success Director at Nutanix, I’m responsible for helping the customers to achieve their business outcomes by effectively implementing an Enterprise cloud strategy. For large APAC customers, I drive customer success through exemplary engagement across the customer life cycle. This includes managing senior-level relationships and demonstrating thought leadership by helping customers bridge the gap between business outcomes and technology strategy. I partner with customers in building their Hybrid cloud strategy and guide them on technology, organization, and operational excellence areas.  by effectively implementing an Enterprise cloud strategy. For large APAC customers, I drive customer success through exemplary engagement across the customer life cycle. This includes managing senior-level relationships, and demonstrating thought leadership by helping customers bridge the gap between business outcomes and technology strategy. I partner with customers in building their Hybrid cloud strategy and guide them on technology, organization, and operational excellence areas. I am also leading Resident services business and Remote Technical Account Manager services for the APAC region.…see more

KPIT

14 yrs 11 mo

Chief Digital Officer Apr 2017 - Mar 2019 

Technology Thought Leader with expertise in technology strategy and business operations. As CDO responsible for the organization-wide Digital Transformation and drives technical, competitive, regulatory, and cultural changes aimed at making the organization 'Digital'. Responsible for empowering market-facing teams to create and sell Digital Offerings. Also, oversees the Enterprise-wide Application portfolio that extends from SAP S/4 HANA to Intelligent ERP, CRM, and productive tools. Technology Thought Leader with expertise in technology strategy and business operations. As CDO responsible for the organization-wide Digital Transformation and drives technical, competitive, regulatory, and cultural changes aimed at making the organization 'Digital'. Responsible for empowering market-facing teams to create and sell Digital Offerings. Also, oversees the Enterprise-wide Application portfolio that extends from SAP S/4 HANA to Intelligent ERP, CRM, and productive tools.…see more

Chief Information Officer - Apr 2014 - Mar 2017 

VP and Head IT  -July 2008 - March 2014

Chief Information Security Officer - May 2004 to July 2008

BE - Electronics from Pune University

Global CIO certification from the Indian School of Business