Manish Kumar

September 2022 to Current

Working as Freelancer to promote various Real Estate Projects in Lucknow and Delhi NCR and also working as Advisor for Life Insurance.

April 2022 to August 2022

Operations Manager, Azeagaia Development Pvt Ltd, Lucknow, India 

• Working as Head of Department of Operations, monitoring all bookings, maintaining database of clients and bookings, collection of payments, inventory management, regularly submission of GST, collection of TDS, payment confirmations, refunds of cancellations, and buy backs etc., reminders/notices to clients for timely payments and defaults, preparing monthly and weekly reports.
• Administer all Office equipment and ensure efficient working on everyday basis.
• Coordinate with clients and develop efficient relationship with all members.
• Coordinating with legal team for various Agreement and Sale Deeds, and for legal formalities in cases of defaults and cancellation.
• Coordinating with ERP team for updates or changes required at the software from time to time.

October 2019 to March 2022

Project Manager, Shri Ram Construction, Lucknow, India 

• Working on Government Projects, Coordinating with Department Engineers and other Officials for various liaising, managing all Accounting & Banking Transactions, looking after all Admin & Site Purchases, Vendor Management, labour payments and staff salary.
• Looking for new government projects and proceeding for relevant tenders for the company.

March 2015 to September 2019

General Manager (Operations & Marketing), Shine City Infra Project Pvt Ltd, Lucknow, India 

• Managing Admin, Operations and Facility Management of the organization.
• Responsible for all pre and post sales services.
• Managing Accounts department & Banking.
• Managing bill payments & collection from the market, handling a team of Relationship Managers, Service Managers & a sales force of 10000+Associates.
• Coordinating with the Architect and Site Contractor as and when required regarding Maps and Development at Sites, getting reports prepared for management.
• Organizing sale promotion and training meetings at huge levels at various locations of country.
• Travelling with Chairman at various locations for sales promotions and new site launches or existing site developments and various meetings.
• Providing CRM trainings to new employees 

January 2013 to February 2015

Manager Administration, Shrawasti Agrotech Pvt Ltd, Lucknow, India 

• Handling Projects independently.
• Looking after Admin Purchases and Materials required for our under-construction sites.
• Coordinating with the Architect and Contractor related to various drawings and other construction work of site.
• Maintaining Staff, Vendor, Customer database and doing various negotiations.
• Preparing MIS Reports for the Management as and when required.
• Generating Purchase Orders to various vendors for purchase of materials for our running Plant and Various under Construction Sites.
• Coordinating with Store and Office Staff regarding updates on stock and purchase of urgent materials.

April 2012 to January 2013

Manager Administration, Viraj Construction, Lucknow, India 

• Handling the entire General Administration & Facility Management of Company.
• Admin & Office Purchases and negotiating with Vendors on rates & services.
• Helping HR in recruitment process of the company.
• Maintaining Customer Relationship with various Vendors and Distributors, Managing and preparing the Bio-Metric System of Office.
• Coordinating with media partners for Hoardings, Banners and other publicity areas like Radio & TV.
• Preparing Reports as and when required by the Director/Asstt. Director and CEO.

February 2011 to March 2012

Manager Strategy & Planning, Arunasha Agrotech Pvt Ltd, Lucknow, India 

• Understanding and Designing products for the company.
• Preparing marketing strategy, preparing write-ups.
• Providing backend support to the sales and marketing team

April 2007 to February 2011

Manager Customer Support & Operations, IndusInd Bank Limited, Agra, India 

• Handling and monitoring all the transactions of the branch.
• Catering customer needs, preparing and checking daily & monthly reports.
• Coordinating with staff and providing them relevant training on regular intervals to update them and encourage them to cross sell and revenue generation.
• Handling customer complaints and queries.
• Coordinating with other banks, chests and customers to maintain cash.
• Coordinating with Corporate Office for various daily and monthly reports, AMLs, KYC Checks, Customer Complains and Customer Service issues.
• Coordinating with the auditors at various levels to ensure best rating branch.