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Manish Sharma

Manish Sharma

(Delivery, Program, Project) Management

Technology / Internet

Bengaluru, Bengaluru Urban

Social

Services offered

I am a proactive and achievement-oriented professional offering over 14 years of experience in IT Products and Services, end-to-end Transition Project Management, Service Delivery Management and People Management with skills in spearheading Service Delivery Data Engineering Teams from conceptualization to execution including technical specifications, testing & validation to ensure robust project management with focus on global delivery framework; showcased success in concurrently managing a portfolio of $10M+ projects, ensuring timely and within-budget completion.

Previously associated with Dataweave Pvt. Ltd. as Senior Delivery Manager and strategizing the planning, execution, and seamless integration of complex data projects for clients across diverse industries, ensuring the smooth incorporation of data solutions into their business operations.

I am a forward thinking person with proficiency in excelling in relationship-building with corporate decision-makers, securing high-value accounts and finalizing strategic alliances with international exposure including several US visits, Colombia and a pivotal trip to the UK, London for leading customers onboarding for Data Engineering SAAS-based solutions.

My strength lies in building high performance teams, implementing continuous improvement programs and partnering with multiple global stakeholders; set-up and rolled-out successful quality management in service environment, overachieved expectations and exceeded all set goals by enduring excellent customer relationships; attained a remarkable client satisfaction rate of NPS 95% during tenure, showcasing unwavering dedication to ensuring customer success & value.

Service delivery management
Project management
Data engineering
People management
Approximate rate: USD$ 50 per hour

Experience

Dear Hiring Manager,

I am writing to express my interest in the leadership position at your esteemed organization. With an Executive MBA from IIM Bangalore and a proven track record of over 14 years in IT Products and Services, I bring extensive experience in end-to-end Transition Project Management, Service Delivery Management, and People Management across diverse industries including Ecommerce, Retail, Fashion & Beauty, Capital Market, BFSI, and Education.

During my tenure as a Senior Delivery Manager at Dataweave Pvt. Ltd., I successfully led a team of 27+ members, efficiently allocating resources, optimizing team workflows, and lowering operational costs, all while ensuring the delivery of high-quality project outputs. My strategic approach and agile methodologies led to a 30% acceleration in project delivery and 15% cost-efficiency.

My strength lies in building high performance teams, implementing continuous improvement programs and partnering with multiple global stakeholders; set-up and rolled-out successful quality management in service environment, overachieved expectations and exceeded all set goals by enduring excellent customer relationships; attained a remarkable client satisfaction rate of NPS 95% during tenure, showcasing unwavering dedication to ensuring customer success & value.

I am confident that my visionary leadership, strategic mindset, and unwavering dedication to delivering customer success and value make me a strong fit for the leadership role. I am eager to bring my expertise in service delivery, project management, and team leadership to drive excellence and contribute to the continued success of your team.

Thank you for considering my application. I am looking forward to the possibility of contributing to your team and am available at your earliest convenience for an interview.

Sincerely,

MANISH SHARMA

Enclosure: Resume

Education

  • Executive MBA - General Management Program for IT Executives, IIM Bangalore, Jan 2023
  • PG Diploma in Project Management, Hyderabad Central University, Apr 2013
  • PG Diploma in Software Development, IIIT Bangalore, Jan 2010
  • Bachelor of Technology (B. Tech) in Electronics, UPTU Lucknow, July 2009
  • 12th - Dayawati Modi Academy II, Meerut, UP, 2005
  • 10th - Dayawati Modi Academy II, Meerut, UP, 2003

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