
Manish Sharma
SAS Developer
Banking / Loans
About Manish Sharma:
I am having 8 Years of working experience in the Banking domain.
Experience
- Working as a Data Analytics.
- Preparing MIS/reports/Dashboards for the activities handled to evaluate performance and progress.
- Adherence to KYC, and AML policies to ensure guidelines from the regulations are being followed.
- Ensure wing-to-wing resolution of cases received with utmost accuracy and deliver the best possible service.
- Preparing MIS/reports/Dashboards for the activities handled to evaluate performance and progress.
- Working in a fast-paced and technological environment wherein customer service and employee progress are regularly monitored.
- Ensure proper escalation procedures are followed and customer satisfaction through effective handling of customer issues.
Education
- MBA in Management from the Faculty of Management Studies (FMS) the University of Delhi.
- Bachelor of Science, from the University of Delhi.
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