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Manish Sharma

Manish Sharma

SAS Developer

Banking / Loans

Gurgaon, Gurgaon district

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About Manish Sharma:

I am having  8 Years of working experience in the Banking domain.

Experience

  • Working as a Data Analytics.
  • Preparing MIS/reports/Dashboards for the activities handled to evaluate performance and progress.
  • Adherence to KYC, and AML policies to ensure guidelines from the regulations are being followed.
  • Ensure wing-to-wing resolution of cases received with utmost accuracy and deliver the best possible service.
  • Preparing MIS/reports/Dashboards for the activities handled to evaluate performance and progress.
  • Working in a fast-paced and technological environment wherein customer service and employee progress are regularly monitored.
  • Ensure proper escalation procedures are followed and customer satisfaction through effective handling of customer issues.

Education

  • MBA in Management from the Faculty of Management Studies (FMS) the University of Delhi.
  • Bachelor of Science, from the University of Delhi.

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