
Manoj Hampannavar
Customer Service / Support
About Manoj Hampannavar:
Goal-Oriented Software Production & Platform Engineer with 7 plus years of experience.
Experience
Goal-Oriented Technical Specialist with 7+ years of experience.
-I am working on the Direct routing technology for teams calling by creating the route pattern in the SBC.
-Assigning the DID numbers to the end user teams accounts based on their location.
-Performing all the activities in the Teams admin center (Assigning the Policies, Creating the policies).
-Creating the call queues & Auto attendants based on the user requirement.
-Creating the caller ID policies based on the user requirement.
-Managing the Teams devices from Microsoft teams admin center.
-Managing the Poly devices from Poly portal.
-Creating the Online Voice Routing policy by using the PowerShell script based on the location.
-Performing the Microsoft admin center activities as well.
-Routing the numbers from SBC to Genesys or Zylinc by creating a route pattern in the SBC.
-Creating the PSTN gateways as per the requirement.
-Creating a SIP trunk on SBC bases on the customer requirement.
Education
Visveswaraiah Technological University (VTU)
Government Engineering College, Haveri
BE (Electronics and Communication)