Manoj Minocha

Having 25 years of experience in retail banking and a proven track record of driving strategic growth and operational excellence, I am confident in my ability to contribute effectively to your team. Currently, I serve as the Cluster Head for HDFC Bank Ltd. in the Lucknow region, where I manage a substantial asset book and lead a team of over 140 professionals across 18 branches.

Throughout my career, I have successfully spearheaded initiatives that enhance operational effectiveness and profitability. My expertise in new business acquisition, stakeholder management, and branch operations has enabled me to deliver significant results, including achieving 100% compliance in internal audits and fostering strong relationships with high-value clients. I am adept at identifying growth opportunities and implementing customer-centric strategies that drive satisfaction and retention.

I am particularly skilled in mentoring teams and cultivating a performance-driven culture, ensuring alignment with strategic goals. My experience in establishing new branches and developing operational policies has equipped me with the insights necessary to navigate complex business challenges and make high-stakes decisions.

I am excited about the possibility of bringing my extensive experience and strategic vision to your organisation. Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to your team.

• An accomplished professional offering successful career with diverse roles, with proven results in spearheading entire gamut of retail banking, business development functions with focus on achieving top line profitability; exposure to domestic market having exposure in Metro, Urban and Rural Market.

• Currently associated with HDFC Bank Ltd. as Cluster Head for Lucknow region; managing entire gamut of banking functions across 18 branches in the zone with a team of <140 members, asset book size of INR 4,000 crores.

• Gained overall experience in new business acquisition, leveraging expertise across Banking & Financial services industry; hands-on knowledge of various Retail Banking & Financial Products including Institutional Banking, Wealth Management, Salary & TASC, Two Wheeler, Corporate Finance, CASA, and so on.

• Expertise in providing strategic directions, establishing new branches and building business relationships with stakeholders.

• Delivered competitive advantage by enhancing operational effectiveness of the business and maximizing profits.

• Skilled in providing differentiated product propositions & solution based approach, thereby creating a win-win situation and foundation for long-term client retention.

• Interfaced with stakeholders, suggested viable product & solutions, cultivated relations with them for securing repeat business and ensured quality delivery of products to the clients.

• Capable of championing organization values & vision, overcoming complex business risk & challenges, making high-stake decisions in coordination with top management and delivering on mission-critical branch targets.

• Experience in developing business development procedures, service standards, operational policies and guidelines.

B Com (Graduate) from Delhi University