Marcelin A

Dear Hiring Manager,

This letter is to express my interest in applying for the aforementioned position at your reputable organization. My skills and capabilities are strongly in line with the job requirement, which makes me believe that I would be a perfect fit for this role. I am a highly successful Sr. Store Manager offering 14+ years of progressive experience with strong leadership and interpersonal abilities as well as a proven track record of directing all aspects of store operations to continuously improve sales and customer service results.

Demonstrated capability in handling whole spectrum of activities encompassing - Visual Merchandising, Sales & Store Performance Enhancement, Competitor Analysis, Market Trends, Promotional Activities Management, Customer Service & Satisfaction, Buying & Logistics Dept. Coordination, Report Preparation, Shrinkage & Expense Management.

Furthermore, I am adept at maintaining up-to-date comprehension of consumer trends to develop appropriate product mix as well as experience in sales promotional programs to retain and reward the customers. I have a strong ability to manage a team to work in sync with the corporate set parameters & motivating them for achieving individual and business goals.

A competent professional with more than 16 years of experience in Retail Operations Management, Visual Merchandising, Customer Relationship Management, Store Management and Team Management.
Experience in managing various promotional activities / events and escalating Sales and Store performance.
Proficient in providing value added customer service by resolving customer issues & ensuring their satisfaction with product and service norms.
Strong organizer, motivator, team player and a decisive leader with strong sense of People Management.
Skilled in managing teams to work in sync with the corporate set parameters & motivating them for achieving individual and business goals.

Bachelor of Business Administration

Diploma in Computer Application