Mayank Kapil

Agarwal Packers and Movers March 2023 - Present
Managed products and projects throughout the entire development lifecycle, from initial concept to maintenance. This includes
creating process maps, documentation, and scope documents, as well as conducting reviews, managing conflicts and changes, and
facilitating user testing.
● Create process maps and documentation, transfer to technical team, review, manage conflicts, and test.
● Documentation of requirement and Scope documents.
● Train and help teams with complex logics and formulas.
● Handle ERP support and plan permanent fixes.

HCL Technologies Noida, India Product Manager/Owner Sep 2021 – Feb 2023
Building product features for Fortune 500 customer to make data-driven decisions using Business Intelligence. (Mobile & Web
apps)
● Designed, oversaw the creation, and launched Insurance Fraud Management Product for Mexican Insurance Regulator;
improved fraud detection accuracy by 20% and reduced Fraud claims cost.
● Designed, oversaw the creation, and launched Banking Anti-Money Laundering Investigation Application; improved
Money Laundering transaction detection accuracy by 15% & reduced investigation time/case by 20%.
● Led integration between a leading Business Intelligence tool and HCL’s BI tool for a Pharma Client based on
customer feedback.
● Appreciated by leadership for driving meaningful conversations and completing projects within 80% of the stipulated
time.
● Skilled at JIRA, Product Roadmap, Stakeholder Management, Negotiation, User Experience, SQL, Wireframes,
Prototyping, Technology, Product Development lifecycle, Product Requirement Document (PRD/BRD)

HCL Technologies Noida, India Analyst (Product Owner) June 2019 – Aug 2021
● Documenting user stories and ensuring development is in strict adherence to product requirements.
● Execution of all levels of UAT(User Acceptance Testing).
● Working with the Client Quality Assurance team to aid testing and resolution of issues.
● Being proactive at all times with bias to action.

Entrepreneur -Computer Sales & AMC Business Mar 2016 – May 2019
● Owner of a firm with 7 employees.
● Selling & installing computers to various small enterprises across Delhi NCR.
● Cracking deals with Firms across Delhi NCR.
● Managing Supply Chain of the business.

Noida Exim Pvt. Ltd. Product Analyst Jan 2015 – Feb 2016
● Led creation of Resource Management software.
● Documenting user stories and ensuring development is in strict adherence to requirements.
● Provided development support and documentation.

EDUCATION & CERTIFICATIONS
Vinayaka Missions University- BA
Google UX Design Certification

Skills and Interests
Languages: English (Fluent) & Hindi (Native)
Interests: Biographies, Identifying Business & Marketing strategies

Agarwal Packers and Movers March 2023 - Present
Managed products and projects throughout the entire development lifecycle, from initial concept to maintenance. This includes
creating process maps, documentation, and scope documents, as well as conducting reviews, managing conflicts and changes, and
facilitating user testing.
● Create process maps and documentation, transfer to technical team, review, manage conflicts, and test.
● Documentation of requirement and Scope documents.
● Train and help teams with complex logics and formulas.
● Handle ERP support and plan permanent fixes.
HCL Technologies Noida, India Product Manager/Owner Sep 2021 – Feb 2023
Building product features for Fortune 500 customer to make data-driven decisions using Business Intelligence. (Mobile & Web
apps)
● Designed, oversaw the creation, and launched Insurance Fraud Management Product for Mexican Insurance Regulator;
improved fraud detection accuracy by 20% and reduced Fraud claims cost.
● Designed, oversaw the creation, and launched Banking Anti-Money Laundering Investigation Application; improved
Money Laundering transaction detection accuracy by 15% & reduced investigation time/case by 20%.
● Led integration between a leading Business Intelligence tool and HCL’s BI tool for a Pharma Client based on
customer feedback.
● Appreciated by leadership for driving meaningful conversations and completing projects within 80% of the stipulated
time.
● Skilled at JIRA, Product Roadmap, Stakeholder Management, Negotiation, User Experience, SQL, Wireframes,
Prototyping, Technology, Product Development lifecycle, Product Requirement Document (PRD/BRD)
HCL Technologies Noida, India Analyst (Product Owner) June 2019 – Aug 2021
● Documenting user stories and ensuring development is in strict adherence to product requirements.
● Execution of all levels of UAT(User Acceptance Testing).
● Working with the Client Quality Assurance team to aid testing and resolution of issues.
● Being proactive at all times with bias to action.
Entrepreneur -Computer Sales & AMC Business Mar 2016 – May 2019
● Owner of a firm with 7 employees.
● Selling & installing computers to various small enterprises across Delhi NCR.
● Cracking deals with Firms across Delhi NCR.
● Managing Supply Chain of the business.
Noida Exim Pvt. Ltd. Product Analyst Jan 2015 – Feb 2016
● Led creation of Resource Management software.
● Documenting user stories and ensuring development is in strict adherence to requirements.
● Provided development support and documentation.
EDUCATION & CERTIFICATIONS
Vinayaka Missions University- BA
Google UX Design Certification
Skills and Interests
Languages: English (Fluent) & Hindi (Native)
Interests: Biographies, Identifying Business & Marketing strategies

Agarwal Packers and Movers March 2023 - Present
Managed products and projects throughout the entire development lifecycle, from initial concept to maintenance. This includes
creating process maps, documentation, and scope documents, as well as conducting reviews, managing conflicts and changes, and
facilitating user testing.
● Create process maps and documentation, transfer to technical team, review, manage conflicts, and test.
● Documentation of requirement and Scope documents.
● Train and help teams with complex logics and formulas.
● Handle ERP support and plan permanent fixes.
HCL Technologies Noida, India Product Manager/Owner Sep 2021 – Feb 2023
Building product features for Fortune 500 customer to make data-driven decisions using Business Intelligence. (Mobile & Web
apps)
● Designed, oversaw the creation, and launched Insurance Fraud Management Product for Mexican Insurance Regulator;
improved fraud detection accuracy by 20% and reduced Fraud claims cost.
● Designed, oversaw the creation, and launched Banking Anti-Money Laundering Investigation Application; improved
Money Laundering transaction detection accuracy by 15% & reduced investigation time/case by 20%.
● Led integration between a leading Business Intelligence tool and HCL’s BI tool for a Pharma Client based on
customer feedback.
● Appreciated by leadership for driving meaningful conversations and completing projects within 80% of the stipulated
time.
● Skilled at JIRA, Product Roadmap, Stakeholder Management, Negotiation, User Experience, SQL, Wireframes,
Prototyping, Technology, Product Development lifecycle, Product Requirement Document (PRD/BRD)
HCL Technologies Noida, India Analyst (Product Owner) June 2019 – Aug 2021
● Documenting user stories and ensuring development is in strict adherence to product requirements.
● Execution of all levels of UAT(User Acceptance Testing).
● Working with the Client Quality Assurance team to aid testing and resolution of issues.
● Being proactive at all times with bias to action.
Entrepreneur -Computer Sales & AMC Business Mar 2016 – May 2019
● Owner of a firm with 7 employees.
● Selling & installing computers to various small enterprises across Delhi NCR.
● Cracking deals with Firms across Delhi NCR.
● Managing Supply Chain of the business.
Noida Exim Pvt. Ltd. Product Analyst Jan 2015 – Feb 2016
● Led creation of Resource Management software.
● Documenting user stories and ensuring development is in strict adherence to requirements.
● Provided development support and documentation.
EDUCATION & CERTIFICATIONS
Vinayaka Missions University- BA
Google UX Design Certification
Skills and Interests
Languages: English (Fluent) & Hindi (Native)
Interests: Biographies, Identifying Business & Marketing strategies