Mayur Shinde

IT Security | ISO 27001-2022 LA

IT Auditor

Mumbai, Maharashtra

• Installation and configuration of Arcon PAM Application on Servers.
• Installation and configuration of SQL server on client site for PAM application.
• Troubleshooting of Arcon Application & provide the resolution with remote session on same.
• Co-ordinate with concern team for PAM application Troubleshooting.
• Also co-ordinate with client on calls & mails for any application related issue, provide update on same.
• Attempt the clients audit points related with PAM application.

Mumbai, Maharashtra                      System Engineer, Sysnet Global Technologies (Jul 2012 - Aug 2015)

• Monitor MPLS and leaselines of AGEASBranches through Solarwind Web based monitoring tool.
• Works with customer to perform troubleshooting of outages to determine if issue is telecom, router,switch, power or cabling related.
• Configuring Cisco Switch, Router & HP Switch, etc.
• Working in widows Server 2008, 2012 & 2016 domain.
•  
• Respond to tickets opened by customer end and continuesto drive issues with Tulip ServiceProvider to ensure timely resolution of customer’s network outage. Follows escalation procedures for the Telco when issues are not being resolved.
• Timely resolution of tickets opened in Manage Engine Asset Explorer based on Network,Server and customerdesktop related issue.
• Also handle the Helpdesk Team in absence of Team Lead.
• Co-ordinate with managers & submit the report timely.

Mumbai, Maharashtra

• Installation and configuration of VISTA application and handled VISTAapplication server.
• Configuration of Gaming Server and application. Daily Backup of servers.       
• Installation of software and handled networkingin office. Handled the server issues and Networking Problem.
• Configuration of Outlook express& Microsoft Outlook.

(IDBI Corporate Office)

EDUCATION

Mar.2012                                          Bachelorof Commerce:Commerce

•  Mumbai University - Mumbai, Maharashtra

CERTIFICATION

• ISO 27001-2022 Lead Auditor Certification ID – 120923-TC26371
• SOC training from InfosecTrain.
• Oracle DBA Course completed – Quick Expert Infotech.
• AWS Solution Architect Certification - Validation Number P2216S7LLB1Q1F52
• Associate (CCNA) CISCO ID: CSCO12827315