Mayur Sonawane

Highly skilled RPA Developer with 4 years of experience specializing in workflow optimization and system integration. Proficient in Automation Anywhere and Power Automate. Adept at creating robust PDD/SDD documentation and managing bot performance via Control Room.

RPA Developer & L3 Support Engineer
Company: Tata Consultancy Services (TCS)
Years Worked: 2021 – Present

Working as RPA Support Analyst, Shift Lead, and Migration Engineer.

Developed and supported bots using Automation Anywhere v11/A360 and Power Automate Desktop.

Managed L1/L2/L3 production support, incident management, break-fix, and performance optimization.

Migrated Automation Anywhere bots to Power Automate Desktop for Alstom project.

Built Generative AI PoCs including Text Summarization and Intelligent QA Bot using Ollama & Vertex AI.

Conducted code reviews, UAT support, deployments, and production monitoring.

Master of Computer Applications (MCA)
College: Government College of Engineering, Aurangabad
University: Dr. Babasaheb Ambedkar Marathwada University
Years: 2021 – 2023

Bachelor of Computer Science (BCS)
College/University: Dr. Babasaheb Ambedkar Marathwada University, Aurangabad
Years: 2018 – 2021