About Md danish Hussain:
• Worked on window server, troubleshooting the performance issue.
• Joined as an associate and working on call process with technical level of Service.
• Successfully contributed to the incident reduction by working on the incidents and bringing a permanent fix to the issues for the team.
• Received multiple appreciations for demonstrating excellence in Teamwork.
• Configuring printers through crest and NSM.
• follow up with the tickets with recommendations and action plans.
• Participated in team meetings, ask questions and provide input on technical process, and new processes within the department.
• Top performer on stack in all periods for this year in my job role.
• Mentored callers by answering technical questions and teaching detailed process.
• Actively involved in day-to-day connection with the team to meet schedules and resolve problems.
• Efficiently responded to internal and external responsibility in a timely manner.
• Accurately documented all technical support and customer's help-desk interaction.
• Deal with the products daily, all the technical promotion, price related issue of a product and much more to the product and it’s sales related technical issues.
.
Experience
• Worked on window server, troubleshooting the performance issue.
• Joined as an associate and working on call process with technical level of Service.
• Successfully contributed to the incident reduction by working on the incidents and bringing a permanent fix to the issues for the team.
• Received multiple appreciations for demonstrating excellence in Teamwork.
• Configuring printers through crest and NSM.
• follow up with the tickets with recommendations and action plans.
• Participated in team meetings, ask questions and provide input on technical process, and new processes within the department.
• Top performer on stack in all periods for this year in my job role.
• Mentored callers by answering technical questions and teaching detailed process.
• Actively involved in day-to-day connection with the team to meet schedules and resolve problems.
• Efficiently responded to internal and external responsibility in a timely manner.
• Accurately documented all technical support and customer's help-desk interaction.
• Deal with the products daily, all the technical promotion, price related issue of a product and much more to the product and it’s sales related technical issues.
.
Education
• Worked on window server, troubleshooting the performance issue.
• Joined as an associate and working on call process with technical level of Service.
• Successfully contributed to the incident reduction by working on the incidents and bringing a permanent fix to the issues for the team.
• Received multiple appreciations for demonstrating excellence in Teamwork.
• Configuring printers through crest and NSM.
• follow up with the tickets with recommendations and action plans.
• Participated in team meetings, ask questions and provide input on technical process, and new processes within the department.
• Top performer on stack in all periods for this year in my job role.
• Mentored callers by answering technical questions and teaching detailed process.
• Actively involved in day-to-day connection with the team to meet schedules and resolve problems.
• Efficiently responded to internal and external responsibility in a timely manner.
• Accurately documented all technical support and customer's help-desk interaction.
• Deal with the products daily, all the technical promotion, price related issue of a product and much more to the product and it’s sales related technical issues.
.
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