beBee background
Professionals
>
Kolkata
Md danish Hussain

Md danish Hussain

IT help desk

Administrative

Kolkata, Kolkata

Social


About Md danish Hussain:

• Worked on window server, troubleshooting the performance issue.
• Joined as an associate and working on call process with technical level of Service.
• Successfully contributed to the incident reduction by working on the incidents and bringing a permanent fix to the issues for the team.
• Received multiple appreciations for demonstrating excellence in Teamwork.
• Configuring printers through crest and NSM.
• follow up with the tickets with recommendations and action plans.
• Participated in team meetings, ask questions and provide input on technical process, and new processes within the department.
• Top performer on stack in all periods for this year in my job role.
• Mentored callers by answering technical questions and teaching detailed process.
• Actively involved in day-to-day connection with the team to meet schedules and resolve problems.
• Efficiently responded to internal and external responsibility in a timely manner.
• Accurately documented all technical support and customer's help-desk interaction.
• Deal with the products daily, all the technical promotion, price related issue of a product and much more to the product and it’s sales related technical issues.
.
 

 

Experience

• Worked on window server, troubleshooting the performance issue.
• Joined as an associate and working on call process with technical level of Service.
• Successfully contributed to the incident reduction by working on the incidents and bringing a permanent fix to the issues for the team.
• Received multiple appreciations for demonstrating excellence in Teamwork.
• Configuring printers through crest and NSM.
• follow up with the tickets with recommendations and action plans.
• Participated in team meetings, ask questions and provide input on technical process, and new processes within the department.
• Top performer on stack in all periods for this year in my job role.
• Mentored callers by answering technical questions and teaching detailed process.
• Actively involved in day-to-day connection with the team to meet schedules and resolve problems.
• Efficiently responded to internal and external responsibility in a timely manner.
• Accurately documented all technical support and customer's help-desk interaction.
• Deal with the products daily, all the technical promotion, price related issue of a product and much more to the product and it’s sales related technical issues.
.
 

Education

• Worked on window server, troubleshooting the performance issue.
• Joined as an associate and working on call process with technical level of Service.
• Successfully contributed to the incident reduction by working on the incidents and bringing a permanent fix to the issues for the team.
• Received multiple appreciations for demonstrating excellence in Teamwork.
• Configuring printers through crest and NSM.
• follow up with the tickets with recommendations and action plans.
• Participated in team meetings, ask questions and provide input on technical process, and new processes within the department.
• Top performer on stack in all periods for this year in my job role.
• Mentored callers by answering technical questions and teaching detailed process.
• Actively involved in day-to-day connection with the team to meet schedules and resolve problems.
• Efficiently responded to internal and external responsibility in a timely manner.
• Accurately documented all technical support and customer's help-desk interaction.
• Deal with the products daily, all the technical promotion, price related issue of a product and much more to the product and it’s sales related technical issues.
.
 

Professionals in the same Administrative sector as Md danish Hussain

Professionals from different sectors near Kolkata, Kolkata

Other users who are called Md

Jobs near Kolkata, Kolkata

  • Brill rooms Circus Avenue, Kolkata, West Bengal

    Brill Rooms is looking for a friendly and responsible Front Desk Assistant to manage guest check-ins bookings and front desk operations while ensuring a smooth and pleasant guest experience. · ...

  • ECONOMIC INDUSTRIES AND MARKETING PVT LTD Santragachi, West Bengal

    We urgently require a front desk receptionist for our banquet. · ...

  • MSR IT Solutions Pvt Ltd Kolkata, West Bengal

    IT Service Desk analyst completes incident management tasks within defined SLAs. · NOC monitoring & responding to alerts · Liaising with internal departments regarding ongoing site activities · ...